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Website(s) terms of use

INTRODUCTION

The following terms and conditions govern your use of the Triodos Bank website(s). By using the website(s) you will be agreeing to be bound by and to comply with these terms and conditions. Any references in these terms and conditions to "we" or "us" are to Triodos Bank NV.

We may change these terms and conditions at any time by making an amended version available on the website(s) and you should check for details of any amendments every time you use the website(s).

If you fail to comply with any of these terms and conditions at any time, then (without prejudice to any other rights we may have) we may immediately terminate your use of the website(s).

OWNERSHIP

All copyright, database rights, trade marks and other intellectual property rights (of whatever kind, whether registered or unregistered) in, on or relating to the website(s), including all content of the website(s) and the software underpinning it, belong (as between you and us) to us and are protected by copyright and other laws. Apart from the limited rights granted by the following sentence in these terms and conditions, you must not copy, download, modify, distribute or reproduce in any way or form (including, but not limited to, storage in any electronic medium) any part of the website(s), nor make any alterations or additions to any of the material on the website(s), without our specific prior written permission. You are however permitted to print off a single copy of any material on the website(s) on the following conditions:

• you are only permitted to use that material for your own private or internal business purposes

• the material must be reproduced accurately and must retain copyright notices contained in the original material

• the material must not be used in a derogatory manner and/or in any manner which may adversely affect our business or reputation.

"Triodos" and any other names, marks or logos used on the website(s) are our trade marks and may not be used without our specific prior written permission. You may also not do any of the following without our specific prior written permission:

• use any meta tags or any other hidden text using our names or trade marks

• use any data gathering or data extraction tools, such as robots, on the website(s)

• frame the website(s)

• create a link to the website(s) from another site or document.

DISCLAIMERS - PLEASE READ THIS SECTION CAREFULLY

Nothing in these terms of use is intended to operate as a limitation or exclusion of any duty that we may owe to you or liability that we may have to you where that duty or liability cannot lawfully be limited or excluded, including (but not limited to) any such duty or liability under the Financial Services and Markets Act 2000. Subject to this, the following disclaimers apply.

We do not guarantee that access to and use of the website(s) will be uninterrupted or error-free. From time to time we may at our discretion and without giving you any notice suspend or restrict access to the website(s), or discontinue the website(s) permanently.

The information on the website(s) is given in good faith, but we do not give or make any guarantee, representation or warranty of any kind as to the accuracy, timeliness or completeness of that information and we do not accept any responsibility for any errors or omissions in that information or any other content of the website(s). Nothing on the website(s) is intended to constitute investment, legal, tax or other advice, nor should anything on the website(s) be construed as a solicitation or offer, or recommendation, to acquire or dispose of any investment or to engage in any other transaction, or to provide any investment advice or service. You should not rely upon any information on the website(s) in making any investment or other decision and should obtain relevant and specific professional advice before making any such decision.

The website(s) may contain links to websites run by third parties. We have not reviewed and do not review the third party websites that may be linked to our website(s) and are not responsible for the content of, nor do we accept any liability arising in respect of, any other websites that are not under our strict control. The presence of links to third party websites is not to be construed as a recommendation by us of those websites nor of any advice or information which may be available on them.

We do not in any event accept any liability to you (including, but not limited to, any liability arising from any negligence on our part) for any loss or damage of any kind whatsoever arising out of or in connection with your access or use of, browsing in or linking to other sites from our website(s). This includes (but is not limited to):

• any loss or damage resulting from any computer virus

• any loss or corruption of any data

• any loss of profit, loss of goodwill or damage to reputation

• any indirect or consequential loss or damage.

COOKIES

We use cookies on our website. A cookie is a piece of information that is sent to your computer (or other device) from a website and which is stored on the hard drive of your computer. Cookies allow us to accumulate useful information about how our website is used.

For further information about cookies, how we use them and where you can go to find out more about them please see our Cookie Statement.

PRIVACY

Please review the privacy statement on our website for more on how we collect and use your personal information, or click here to see our Privacy Statement.

GENERAL

If any provision in these terms and conditions is declared void or unenforceable by any court or other competent body, or is otherwise rendered so by any applicable law, that provision will to the extent of such invalidity or unenforceability be deemed severable and all other provisions in these terms and conditions will remain in full force and effect.

No delay or failure by us in enforcing any of these terms and conditions is to be treated as a waiver or as having created a precedent or in any way as having prejudiced our rights under these terms and conditions.

These terms and conditions are to be governed by and construed in accordance with the laws of England and Wales and any dispute arising under or in connection with these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.

Triodos Bank (incorporated under the laws of the Netherlands with limited liability, registered in England and Wales BR3012). Authorised by the Dutch Central Bank (DNB) and regulated by the Financial Services Authority (FSA) for the conduct of UK business. Registered office: Triodos Bank, Deanery Road, Bristol BS1 5AS.