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Contact and Help - Personal Banking

Contact and Help - Personal Banking

How can we help?

How can we help you?

See our FAQs or contact the team. We're available to take your call 10:00am-5:00pm on Mondays and 9:00am-5:00pm Tuesday to Friday. Alternatively send us an email.

Contact options

Forgotten Internet Banking log in details?

Call the team on: 0845 456 1454

We can send you an email username reminder and/or postal password reset instruction if you have forgotten them. We will ask you for your account number and memorable word (also known as your security word or telephone enquiry password.)

Helpful documents

Interest rates for personal savings accounts (PDF 71.5 KB)
Triodos Cash ISA transfer authority from another provider form (PDF 73.5 KB)
Tariff of charges for personal banking (PDF 37.0 KB)

Frequently asked questions

How do I pay into my account? What should I do if I have forgotten my Internet Banking details? Can I transfer my existing cash ISA to Triodos?

Keep in touch

Keep in touch
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Important Information

Triodos Bank NV is incorporated under the laws of the Netherlands with limited liability, registered in England and Wales BR3012. Authorised by the Dutch Central Bank (DNB) and regulated by the Financial Services Authority (FSA) for the conduct of UK business. FSA reference number 183366.