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Change Co-Ordinator (Part-Time)

Triodos is a bank that is rooted in sustainability. We exist to use money to benefit people and the planet, bringing together savers and investors who want to change the world for the better with sustainable enterprises doing just that.

Location: Bristol
Contract: Permanent
Date added: 02/03/18
Apply before: 18/03/18

Triodos Bank is one of Europe's leading sustainable banks, whose mission is to make money work for positive social, environmental and cultural change. This is an exciting time for the right banking professional with a strong commitment to our mission to join a growing and successful bank. Our Business Analysis & Process Improvement Team supports delivery of scalable, customer value-driven operations, and in doing so champions and drives an organisational culture of continuous process improvement. We are pleased to be recruiting for a Change Co-Ordinator to join the team on a part-time basis of 3 days per week.

Reporting to the Business Change and Process Improvement Manager, this role coordinates the change project portfolio function for the UK branch to ensure we manage multiple change initiatives from projects through to quick win activity in the most effective way, providing structure and oversight for stakeholders and delivery teams.  Main responsibilities include to:

  • Intake and triage of incoming change, support and data requests
  • Check the quality and track the progress of incoming change requests and associated documentation, recommending fixes where appropriate
  • Act as the first point of contact for Change, ensuring that all stakeholders are aware of the high-level planning, scheduling coordination and communication of Changes
  • Maintain key branch change control documents (e.g. pipeline, Project Mandate Tracker, Project Calendar, Project Resource Planner)
  • Gather and analyse information on resource requirements for projects and change requests
  • Produce status reports and management information with supporting analysis where required (including Branch-wide Process Improvement tracking)
  • Organise Change Board and departmental meetings 
  • Record, present and circulate minutes of meetings
  • Raise awareness through all available mediums (e.g. Intranet) of change priorities and delivery
  • Form and manage relationships between the Business Change Board and key stakeholders across the business including department heads, ICT development teams and subject matter experts
  • Check the alignment of the project portfolio and change being delivered against the UK Branches strategic business plans, highlighting any discrepancies
  • Project budget reporting and tracking
  • Collation of Operations departmental reports 
  • Partner with other departments, input into and coordinate improvements to existing data request and second line support processes

To be successful in this role, you will have previous experience in co-ordinating project portfolios / programmes of work, as well as strong planning, prioritisation and personal time management skills and the ability to meet deadlines.

In return for your commitment and hard work, you will receive a competitive basic of up to £25,000 (pro rata) depending on experience, plus a benefits package including:

  • Non-contributory pension scheme from your first day of 5% in year 1 and 10% from year 2 onwards 
  • Life Assurance (worth 4 times basic pay) 
  • Income Protection - 75% of basic pay after 13 weeks sick and following six months service 
  • A wellbeing allowance of £100 a year
  • Private Medical Insurance
  • A Health Cash Plan
  • Vitality Leave - After each 7 years of service, you will be able to take a sabbatical of up 2 months paid leave
  • 25 days (FTE) plus bank holidays per annum 
  • A buy and sell holiday scheme of up to 5 days (FTE) 
  • Additional increase in holiday though length of service (up to 5 days FTE)
  • Season Ticket Loan available for commuting into the office
  • Voluntary benefits, including discounts and childcare vouchers

Please email your CV with a covering letter explaining why you would like to work for Triodos and be suitable for the role, including salary expectations, to HR@triodos.co.uk

Please note, Triodos Bank reserves the right to bring forward the closing date of any of its job vacancies if we receive a suitable number of high quality applications from which to make a shortlist. Therefore, we recommend that you apply for one of our roles as soon as possible rather than wait until the published closing date.

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