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Cookie statement

What is a Cookie?

A cookie is a small text file that is placed on your computer (or other device such as a mobile phone) by websites that you visit. They are widely used in order to make websites work and to improve browsing experiences. Cookies are also used in order to provide information to website owners and their partners in order to analyse website use and to tailor advertising.

Important information about how we use cookies

We use cookies to improve the experience of using our website including use of our Internet Banking services. We may use cookies to store some log in details, but never passwords, used when accessing parts of the website(s) in order to help us to provide you with a better service. Cookies make it easier for you to log on and use the website(s) during future visits. They also allow us to personalise the content and enable you to easily share it.

Some of the advertisers and web analytics organisations we work with also place cookies on your computer via our website in order to tailor advertising that you see on other websites and to help us analyse the effectiveness of our online marketing.

How to disable cookies

By using this site without disabling cookies you will be indicating that you are happy for cookies that appear in the table below to be placed on your computer. You can disable these cookies at any time by adjusting the settings in your browser. However, you may not be able to use some of the features on our website(s) without some of the cookies. The help function in your browser should tell you how to do this or you can follow the instructions below.

How do I delete cookies?

You can disable or delete cookies via the settings of your browser. You can do this in the following way:

Safari: Go to 'Preferences'- 'Privacy' and indicate that you want to block all cookies. You can find more information here https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Firefox: Go to 'Tools' - 'Options' - 'Privacy' and remove the checkmark from accepting cookies from websites. You can find more information here https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Internet Explorer: Click on the gear icon in the upper right corner and select 'Internet Options' - 'Privacy' - 'Settings' - 'Advanced', where you can disable the cookies or ask for confirmation when a cookie is placed. You can find more information here  https://support.microsoft.com/en-nz/help/17442/windows-internet-explorer-delete-manage-cookies

Chrome: Click on the wrench icon at the top right and choose 'Options' - 'Advanced options' - 'Content settings' and click on cookies: do not allow sites to set data and prevent cookies from being set by third parties. You can find more information here https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en

The table below lists the cookies we may use, why we use them and where you can find out more about them.

Triodos Cookies

The table below lists the cookies which are set by Triodos on the Triodos website and the purpose for which each cookie is used.

 

Cookie name Domain on which
cookie is set
Purpose
 JSESSIONID www.triodos.co.uk

Usability

This cookie is used to improve the usability of the public website (i.e. non-Internet Banking pages) by remembering a user's browsing session. For example this cookie is used to remember the search criteria in the 'Who we lend to / Know where your money goes ' pages and to show pages last visited in the footer.

localData
loginType
dp550RememberMe
dp550Data
usernameRememberMe
usernameData
usernameDataEncoded
JESSIONID
LB_IB
Javax.faces.Client
banking.triodos.co.uk

Usability

These cookies help the usability of Internet Banking, when logging in and accessing the service, including but not limited to the following:

  • recognising a user's country and language preference
  • remembering user's login preference with the token or username
  • a user's preference for the website to remember their token number
  • a user's preference for the website to remember their username and encode it
  • allows internet banking to work with the public website i.e. non-internet banking pages.

_ga

_gat

_gid

www.triodos.co.uk

Analytics

Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Used by Google Analytics to throttle request rate.

_pk_ses

www.triodos.co.uk

Analytics

This cookie determines which pages you have visited on the Triodos website. The cookie is only valid during that specific visit.

_pk_ref

www.triodos.co.uk

Analytics

This cookie tracks from which website you are visiting the Triodos website. It is valid for 6 months.

_pk_cvar

www.triodos.co.uk

Usability

This optional cookie is placed on your computer when, for example, you participate in a survey. The cookie prevents you from being asked to participate in the same survey a second time. This cookie is valid for 2 years.

_pk_id

www.triodos.co.uk

Analytics

Collects anonymous statistics on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been read.

stg_externalReferrer

www.triodos.co.uk

Analytics

This cookie stores information on the website that referred you to our website.

stg_last_interaction

www.triodos.co.uk

This cookie saves the time of your last interaction on the website.

stg_returning_visitor

www.triodos.co.uk

This tells us if you have visited our website before.

stg_traffic_source_priority

www.triodos.co.uk

This cookie tells us which traffic source has priority.

_stg_sync_event

www.triodos.co.uk

This HTML5 Local Storage object stores information on how you use our website.

MUID

MUIDB

www.triodos.co.uk

Usability

Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains.

CookieConsent

www.triodos.co.uk

Usability

Stores the user's cookie consent state for the current domain.

Lang

www.triodos.co.uk

Usability

Remembers the user's selected language version of a website.

ASP.NET_SessionId

www.triodos.co.uk

www.triodoscrowdfunding.co.uk

Usability

This cookie is used to improve the usability of the public website by remembering a user's browing session.

ASPXAUTH

_culture

_RequestVerificationToken

www.triodoscrowdfunding.co.uk

Usability

These cookies help the usability of Internet Crowdfunding, when logging in and accessing the service, including but not limited to the following:

  • recognising a user's country and language preference
  • remembering user's login preference with token or username
  • a user's preference for the website to remember their toekn number
  • a user's preference for the website to remember their username and encode it
ARRAffinity www.triodoscrowdfunding.co.uk

Usability

Keeps user on the correct site instance in a load balanced environment.

cookie-policy www.triodoscrowdfunding.co.uk

Usability

Tracks presentation of the cookie information advice.

Third party cookies

We work with a number of suppliers who set cookies in order to provide services to us. The table below lists the cookies that are set on the Triodos website by third parties, the purposes for which they are used and links to web pages where you can find out more about the cookies, including how to opt-out of receiving them.

Cookie name  Domain on which the
cookie is set
Purpose More Information

_utm.gif
_utma
_utmb
_utmc
_utmt
_utmv
_utmz

Triodos.co.uk

Analysis

We use Google Analytics cookies in order to analyse and measure how visitors use our website. We use the information to compile reports and to help us improve the site. These cookies collect information in an anonymousform, including the number of visitors to the site, where visitors have come to the site from and the pages they visited whilst on our website.

Click here for an overview of privacy at Google.  
bh
uid
Ad.yieldmanager.com

Advertising
Yield Manager is a technology company owned by Right Media. These cookies are used in conjunction with a Yield Manager tag (also known as web beacons or pixel tags). These cookies help us deliver targeted advertisements to visitors to our website when they visit third party websites.

Click here for more information about Right Media, the Yield Manager technology their use of cookies and tags.
exchange_uid
segments_p1
uid
Invitemedia.com

Advertising
Invite Media use these cookies in conjunction with an Invite Media tag (also known as web beacons or pixel tags). These cookies help us deliver targeted advertisements to visitors to our website when they visit third party websites.

Click here for more information about Invite Media and their use of cookies and tags.
ide
test_cookies
DoubleClick.net

Advertising
This cookie is used in conjunction with a DoubleClick tag (also known as web beacons or pixel tags). These cookies help us deliver targeted advertisements to visitors to our website when they visit third party websites.

Click here for more information about DoubleClick - a product owned by Google - and about their use of cookies and tags.

ads/ga-audiences
ads/user-lists/#

google.com Advertising
Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.
Click here for more information about google uses cookies in advertising.

KRTBCOOKIE_#
PUBMDCID
PugT

pubmatic.com Advertising
Registers a unique ID that identifies the user's device during return visits across websites that use the same ad network. The ID is used to allow targeted ads.
Click here for more information about The pubmatic.com and their use of cookies and tags.

Rpx
Rpb
Put_2307
C
khaos

Rubiconproject.com Advertising
These cookies are used in conjunction with a TradeDesk tag (also known as web beacons or pixel tags). These cookies help us deliver targeted advertisements to visitors to our website when they visit third party websites.
Click here for more information about The Rubicon Project and their use of cookies and tags.
_uetsid Bing.com

Advertising
Microsoft Bing Ads Universal Event Tracking (UET) tracking cookie

Click here for more information about Bing ads  and their use of cookies and tags.

bcookie / bscookie (2 yr)
lidc (24h)

Linkedin.com Usability
LinkedIn cookies are used in order to enable content to be shared.

LinkedIn cookies are also used to gather information on how website content is shared.

Click here for more information about LinkedIn and their use of cookies.

VISITOR_INFO1_LIVE
PREF (730 DY)
YSC (session)
GPS

Youtube.com Usability
YouTube cookies are used in order to enable content to be shared.

YouTube cookies are also used to gather information on how website content is shared.
Click here for more information about YouTube (part of Google) and their use of cookies.
i/jot
i/jot/syndication
Twitter.com

Usability
Twitter cookies are used in order to enable content to be shared.

Twitter cookies are also used to gather information on how website content is shared.

Click here for more information about Twitter and their use of cookies.

 

Tell your friends:

Triodos Bank, Deanery Road, Bristol BS1 5AS. Tel. 0800 328 218. contact@triodos.co.uk