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The Terms and Conditions for our personal banking accounts are changing from 15 November 2017.

These changes are to provide further clarity for our customers as well as some improvements to our products. The key changes are summarised below:

Product/Area affected

Summary of Terms and Conditions effective from 15 February 2017

Summary of Terms and Conditions effective from 15 November 2017

Name of Terms and Conditions

Terms and Conditions for our personal banking accounts

Terms and Conditions for our personal savings accounts

Triodos Cash ISA

Triodos Online Cash ISA

Triodos 90 Day Notice Cash ISA

Ethical Junior Cash ISA

No description of the process for when a deposit is received in excess of the subscription allowance – section 27

Clarification of the process for when a deposit is received in excess of subscription allowance – sections 20.8 and 25.9

Triodos Ethical Junior Cash ISA

Does not accept transfers of Child Trust Funds – section 32.2

Child Trust Fund transfers accepted – section 25.2

Triodos Ethical Junior Cash ISA

Opening deposit must be made by cheque from an account in the account operator’s name, transfer from an existing Triodos UK account in the account operator’s name or by transferring an existing Junior ISA with another provider to Triodos – section 32.2

Opening deposit must be made by cheque made out to the child, transfer from an existing Triodos UK account in the account operator’s name or by transferring an existing Junior ISA or Child Trust Fund with another provider to Triodos – section 25.2

Triodos Right Start Saver

An adult can open an account on behalf of a child, if the child is under 15 years old – section 33.2

An adult can open an account on behalf of a child, if the child is under 15 years old, and the adult has parental responsibility for the child – section 26.3

You can view our current and the new Terms and Conditions here:

Terms and Conditions for our personal banking accounts

If you have any further questions please contact us on 0330 355 0355 or email contact@triodos.co.uk

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