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Personal Banking

FAQs

I am trying to log into internet banking and you are asking me for a Digipass number. I have not been sent one of these what should I do?

If you are a personal customer and you only hold savings accounts with Triodos - you will have been provided with a username and password for logging into internet banking. If you came to a page which asked for a Digipass number, you were on the ‘Business Banking’ login page. When on the Internet Banking login page, if you click on the ‘Personal Banking’ tab located next to the ‘Business Banking’ tab, you will be asked for your username and password.

If you do not know your internet banking username or password please follow this link Reset my internet banking login details

If you hold a personal current account with Triodos and you havent received a digipass or have lost your digipass please contact us.

If you are a business customer and have requested a Digipass that hasn’t arrived or you have lost a digipass please contact us.

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