How do I manage Standing Orders?

If you have the mobile app, you can delete an existing standing order and set up a new one. Go to ‘Payments’ then the ‘Upcoming’ tab. Tap on the payment and then press ‘Delete’ to remove this and all future occurrences. You can then set up a new one in the payment screen, click on the calendar icon next to the payment date to set the frequency of the payment.

If you have a digipass you can log in to Internet Banking and go back to old Internet Banking via the green ‘Go to old Internet Banking’ button. Select ‘Account Information’ and ‘Standing Orders’. Here you can edit the amount or cancel. This option is not available if you use Mobile Secure Key.

Watch our how-to video on amending or cancelling a standing order.

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