When do I get my Internet Banking password and username?

If you’re a Personal Savings or Investments customer, you will log in to Internet Banking using your password and username.

You will receive your password and username within a couple of days from when your online only account is opened, or an existing account has been set up with Internet Banking. We'll send your username by email, and your unique password by post. Please contact us if they don't arrive.

If you open a new account, and you already have Internet Banking access for another account, you can use your existing username and password.

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