Yes with effect from 6 April 2019, we will be changing the bank account we use to accept electronic bank transfers to invest in the Triodos Impact Investment Funds and Triodos Microfinance Fund.

Our bank details can also be found in our terms and conditions, application and top-up forms on our website.

If you have previously made an electronic payment through your online banking and have saved the details as a payee, please ensure you update them before making any payments from 6 April 2019.

There is a 0.5% Initial Charge* applied to all new investments, which is taken from your subscription amount.

We also apply a 0.4% annual service charge which is charged on a quarterly basis. The annual service charge is expressed as an annual percentage and is calculated monthly based on the value of your holdings on the last business day of the month. On the first business day of the new month shares will be sold to cover the charge. By Business Day we mean any day on which banks are open for business in Luxembourg and the UK i.e. any day other than Saturdays, Sundays or other public holidays.

Please be aware that the sale of shares to cover the annual service charge is classified as a disposal for Capital Gains Tax purposes and may need to be declared to HMRC.

The annual service charge will be itemised on your quarterly statement, which provides a breakdown of all charges applied over the previous quarter along with any additional trades during the period.

There is also an Annual Management Charge (AMC) factored into the share price as part of the Ongoing Charges. The AMC is 0.75% for the Triodos Global Equities Impact Fund and 0.95% for the Triodos Pioneer Impact Fund.

When comparing investment fund charges in the market, you might come across the term Ongoing Charges or Total Expense Ratio (TER). They are both a type of cost calculation which estimates the total charges that will be taken from a fund throughout the year, including the AMC mentioned above. Details of what makes up Triodos Investment Managements Ongoing Charges and their maximum levels can be found in the Key Investor Information Documents (KIIDs) and Prospectus. What has actually been charged can be found in the Annual and Semi-annual reports.

*If you are investing more than £500,000 please call us on 0330 355 0355.

You can find the current portfolio of each of the funds by visiting:

• Triodos Pioneer Impact Fund
  
• Triodos Gloabl Equities Impact Fund
  

The funds are European SICAV funds, in euro, and in the UK they are made available for investment in Sterling.

Currency risk arises because the investments made by the funds are denominated in US dollars, euro and other foreign currencies. In principle the fund does not hedge the currency risk of these investments. As the UK share classes are offered in sterling, when comparing returns for these share classes to those generated for the euro share classes offered to European investors, returns will be affected by currency fluctuations between Sterling and the euro.

Sterling investment is converted to euro, then invested in various currencies by the fund. The returns on the fund are therefore in some part driven by the euro exchange rate compared to the currencies of countries invested in. The UK share classes are then impacted by the £/euro fluctuations when the fund performance is converted to sterling to calculate returns for UK share class holders.

To sell your Triodos Impact Investment, you must send us a signed written instruction to:

Freepost RTAB-JGZR-BUHK
Triodos Bank
T. Bailey Fund Services Ltd
64-66 St James’s Street
Nottingham
NG1 6FJ

The proceeds of the sale will be sent to your nominated bank account within 3 business days of the dealing date.
Please note that if you are not selling the whole of your holding, a minimum fund balance of £500 applies. If your instruction takes the fund below that minimum balance we will try to contact you to establish how you would like to proceed, however if we are unable to contact you we reserve the right to reject your instruction pending further clarity.

You may wish to switch your existing investment between the Triodos Pioneer Impact Fund and the Triodos Global Equities Impact Fund. To instruct us to do this, the switching form below should be completed and returned to us. Or you can call us on 0330 355 0355 to request a postal form.

Please be aware that with effect from 10 April 2017 the charges for investing in our impact investment funds changed. If you decide to move all or part of your existing holding into a different fund or into an ISA with Triodos Bank UK after this date, the value of shares you wish to switch or move must be sold and repurchased and whilst the initial fee will be waived, the annual service charge will apply on the switched holdings from the date of the change.

Details of the initial and annual service charge can be found in the Supplementary Investor Document, which can be downloaded below.

The Triodos Impact Investment Funds are sub-funds of Triodos SICAV I, a “Société d’Investissement à Capital Variable” established in Luxembourg. Triodos SICAV I has a Passport into the UK, enabling UK distribution. Triodos SICAV I, including its sub-funds, is governed by the law of the Grand Duchy of Luxembourg.

Triodos Global Equities Impact Fund
Triodos Global Equities Impact Fund offers investors the possibility to invest in equities issued by larger listed companies worldwide delivering superior social and environmental performance within their sector as well as a strong financial performance.

Triodos Pioneer Impact Fund
Triodos Pioneer Impact Fund provides investors the opportunity to invest in equities issued by innovative and pioneering small and medium-sized listed companies worldwide that focus on the sustainable themes of climate protection, clean planet, healthy living, and or corporate social responsibility.

The Impact Investment Funds (SICAV I) dividends are paid if approved at the annual general meeting which is held on the third Wednesday of April each year. All distribution share holders as at the Record date will be entitled to a dividend payment. The key dates including the Record date and Payment date are communicated to shareholders by post each year.

RBC Dexia calculate and inform T. Bailey of the dividend rate on the Ex-dividend date. T.Bailey administers the payment of dividends to qualifying shareholders once dividend funds are received in the UK on the Payment date. A tax voucher or income statement will be sent to confirm the dividend amount.

Some products and services are considered by Triodos Bank to be so detrimental to a sustainable society that we choose not to invest in them. We therefore apply a zero-tolerance threshold to companies that derive any direct revenue from four specific areas:

1. Hazardous substances
2. Nuclear energy
3. Unconventional oil and gas
4. Weapons

There are other products and services where we employ a 5% threshold. In this category of products and activities we include animal testing, tobacco production*, factory farming, pesticides, fur, pornography and gambling. Companies involved in those activities can be accepted for sustainable investment if their revenues from these activities are less than 5% of total revenues and in most cases additional policy requirements are obligatory. Triodos Bank considers that five per cent or less of total revenues derived from involvement in these industries to be minor. In our experience, companies that derive more than five per cent of their revenues from these products and services have usually made a deliberate choice to be involved in them. Within this five per cent threshold we therefore distinguish between companies that make a deliberate choice to be involved, and those that are involved because it’s a secondary or indirect activity, making it very difficult to eliminate completely.  It’s important to note that this acceptance must be alongside clear policy and adherence to codes, for example on pornography, strict rules around children and underage exposure would be required.

*the threshold is 10% for revenue from tobacco sales.

The annual service charge is collected by Triodos Bank UK to cover costs of providing our investment services, including ongoing administration costs.

The annual service charge is expressed as an annual percentage and is calculated monthly based on the value of your holdings on the last business day of the month. On the first business day of the new month shares will be sold to cover the charge. By Business Day we mean any day on which banks are open for business in Luxembourg and the UK i.e. any day other than Saturdays, Sundays or other public holidays

Please be aware that the sale of shares to cover the annual service charge is classified as a disposal for Capital Gains Tax purposes and may need to be declared to HMRC.

The annual service charge will be itemised on your quarterly statement, which provides a breakdown of all charges applied over the previous quarter along with any additional trades during the period.

You can choose to have any income generated by your investment in Triodos Impact Investment Funds automatically reinvested for capital growth or paid out to your nominated bank account. Please note that income is variable and not guaranteed.

To have any income generated automatically reinvested you should purchase capitalisation units, where any income generated is retained within the fund and reinvested, increasing the value of the units.

To have any income generated paid out you should purchase distribution units,  where income generated by the underlying holdings is distributed as a payment to your nominated bank account.

You can switch part or all of your holding to between units at any time by completing a switching form below.

The whole process of setting up your investment takes about four business days from the time that we receive your application and funds.

Decide how you want to invest

Choose whether to invest tax efficiently inside an ISA or outside an ISA. Choose how to receive any income generated. Income can to be paid out to you with distribution units or reinvested with capitalisation units and you’ll indicate your choices on the application form.

Complete and post your application form

Download the application form from our website, complete and return it to the free post address on the form.

Send money for your investment

Transfer or send a cheque for the amount you want to invest. If paying via electronic bank transfer, make sure your payment is sent from the same nominated bank account you put on your application form.

We’ll invest your money

Once we’ve received your cleared funds and application form we’ll invest your money. Applications and funds received before 10am will be dealt on the same day and priced at the next available valuation point - the Triodos Impact Investment Funds value every business day in the morning before European markets open.  Funds cleared after this time are placed at the next business day's dealing cut-off.

We’ll set up your account

Shortly after your deal has been placed we’ll send you a welcome pack with information about your new account, a contract note (confirming the price and date of your order) and our cancellation policy should you change your mind. If we have your email address, we’ll also send your Internet Banking username to you by email. You’ll then be able to log into your online account to see the details of your investments and the value of your shares.

There are different levels of risk associated with each fund offered. You must read all supporting documentation for each fund to make sure you can make an informed investment decision.

• The Triodos SICAV I Key Investor Information Document shows a risk scale between 1 to 7 (with 7 as higher risk) - the Triodos Global Equities Impact Fund is defined as level 5 and the Triodos Pioneer Impact Fund as level 6.

If you are unsure as to the appropriateness or suitability of investing in the funds and/or with Triodos Bank, you should contact an independent financial advisor. The value of investments and the income derived from them may go down as well as up and you may not get back the amount originally invested.

Impact investing means investing in stock market listed companies following strict criteria on environmental, social and governance issues, as well as investing directly in sustainable businesses. We currently have two impact investment funds available in the UK, both of which can be wrapped in a Triodos Ethical Stocks and Shares ISA.

We believe our impact investment funds are a powerful means of promoting our objectives and working for greater sustainability, while enabling us to offer customers a wider range of attractive investment options.

With the money entrusted to the Triodos Impact Investment Funds comes the responsibility - and the power - to influence the way the companies in which we may invest do business. So, as a key element of our Impact Investment strategy, we pursue a policy of active engagement and dialogue, with the aim of raising awareness of sustainability, stimulating action and creating lasting change. We engage with companies during the selection process, through assessments, by monitoring companies after investment/selection (Triodos also engages and monitors the companies in the universe not only the ones that are in the portfolio) and as a shareholder through exercising voting rights and influencing other shareholders.

Company engagement papers published on our website and our periodic newsletters will provide further information on how we continue to engage and influence companies that are included in the Triodos investment universe on your behalf. 

Key Investor Information Document (KIID): Each fund share class has its own KIID. Its aim is to help you decide whether a particular fund meets your needs. It comes in a standardised format and contains specific information about the fund, such as its investment objectives and policy, the risk and reward profile of the investment. The KIID should be read in conjunction with the SID. You can download all these documents below.

Supplementary Information Document (SID): This document provides practical information, such as how to make investments with Triodos Bank, how to set up a stocks and shares ISA, charges on the fund and the on-going management of your stock. It also contains additional regulatory information on things like changing your mind, complaints and tax implications.