Operations Internship


About the role

Who we are:

Triodos Bank is an award-winning organisation and one of Europe’s leading sustainable banks, whose mission is to make money work for positive social, environmental, and cultural change. We offer a wide range of banking services for people who want to use their money consciously – from current accounts through to investments and savings. We only finance companies, organisations and projects that benefit people and the environment.

Our mission is -

  • To help create a society that promotes people’s quality of life and that has human dignity at its core.
  • To enable individuals, institutions, and businesses to use money more consciously in ways that benefit people and the environment, and promote sustainable development.
  • To offer our customers sustainable financial products and high-quality service

We’re a certified B Corporation, meaning that we are part of a community of businesses driving the shift to a new kind of economy, that is better for workers, better for communities and better for the environment.

The Opportunity:

We’re excited to be recruiting for our TBUK Operations placement scheme, which will be a 13-month placement scheme running from the beginning of August 2024 until the end of August 2025. This will be our 2nd year running offering our Operations placement following a hugely successful first intake in 2023.

Operating as part of the TBUK Operations team, you will support Triodos in delivering a first-class service to the UK business. This placement will be a member of the Process Improvement Team, who support the wider business in ensuring business processes are standardised, efficient and in control.

Some of the key responsibilities will include:

Process Management:

  • Working with subject matter experts to document core business processes.
  • Developing process flows for critical processes.
  • Supporting development of process performance measurement tools.

Continuous Improvement:

  • Leading small scale process improvement projects using Lean tools and techniques.
  • Supporting analysis and delivery of end-to-end process reviews .
  • Facilitating root cause, value stream map and solution generation workshops.

What we are looking for:

This role is suitable for a placement student who is studying business or similar, or has an interest in a career in project management & operations . The bulk of the activities envisaged are entry-level activities suitable for someone in their first professional role

To be successful in this role, you will possess excellent interpersonal and organisational skills, with an ability to work confidently and effectively with internal teams and external partners. Strong communication and analytical skills with a good working knowledge of MS Word and MS Excel. Finally, you will be a diverse thinker with an adaptable and flexible approach and have a genuine interest in positive social and environmental change. It is desirable that you will possess a foundational level of analytical skills and experience of stakeholder management.

Triodos is proud of its culture, ethos, and ability to make a positive change in society. It is important that candidates evidence a strong commitment to Triodos Bank’s core values of ethical sustainability and transparency, as well as the personal qualities to live these values. We’re looking for candidates to supply us with their CV and a covering letter that detailing:

We’re looking for candidates to supply us with their CV and a covering letter that detailing:

  • Why you would like to work for Triodos
  • Your understanding of what we do
  • What you can personally bring to the business
  • And the connection between our mission and how it aligns to your own values

What we offer

At Triodos, we value a diverse workforce and the contribution each person makes. We believe that diversity brings different ideas and perspectives which help us to be sustainable as a business and that everyone should be treated equally, with the same dignity and respect. Therefore, you will receive a competitive basic salary of £23,400 and a benefits package which includes:

Our benefits include:

  • Non-contributory pension scheme from your first day of 8% in year 1 and 10% from year 2 onwards
  • Life Assurance (worth 4 times basic pay)
  • Income Protection - 75% of basic pay after 13 weeks sick and following six months service.
  • Private Medical Insurance with optional enhanced or HCP family coverage
  • A Health Cash Plan
  • Vitality Leave – After each 5 years of service, you will be able to take a sabbatical of up to 3 months.
  • 27 days (Full Time Equivalent) annual plus bank holidays per annum increasing to 30 days after 2 years’ service.
  • A buy and sell holiday scheme of up to 5 days (Full Time Equivalent) to maximum of 35 days.
  • 5 days fully paid carers leave.
  • A wellbeing allowance of £200 a year
  • 1 Wellbeing Day
  • Free yoga classes
  • Co-worker retail discounts
  • Cycle to work scheme.
  • Refer a Friend scheme.
  • Colleague recognition voucher scheme

As well as a great renumeration and benefits package, by the end of the placement you will have gained:

Experience of working in a professional environment thereby improving employability & development of skills such as:

  • Process Management
  • Data Analytics
  • Process Mapping
  • Change Management
  • Continuous Improvement
  • Stakeholder Management
  • Vendor Management
  • Financial Crime

If that sounds like you, then we’d love to hear from you! We recommend that you apply as soon as possible, because from time to time we have needed to bring the closing date forward for popular roles.

You can hear more about what our current intern’s thought of their internship placement, including the skills they were able to grow and develop and what they enjoyed most about working at Triodos by clicking this link https://youtu.be/EjOKmvphgdM

We are committed to diversity and inclusion and would therefore welcome applications for candidates from underrepresented and neurodiverse backgrounds. We value that receiving applications from candidates with diverse backgrounds is key in supporting our inclusive organisation to grow. We don’t want to miss out on candidates who feel they don’t exactly match the job description requirements, so if this is a role that sounds interesting to you, and you feel you could add value to the role please do apply. You could be exactly what we need!

Closing Date: 28/02/2024



Date added

30 January 2024