Yes, so long as we have already received details of the Power of Attorney so that we have proof in place that you are legally entitled to act on our customer's behalf.

You will need to complete the Personal data rights request form below with the details of our customer on whose behalf you are making the request and add a cover letter with your own details (name, address, relationship to the person you are making the request about). We will also need you to enclose proof of your identity. You can contact us for a list of what documents are acceptable for confirming your identity.

If you have Internet Banking, you can manage your mailing preferences in Mailing Settings in our Internet Banking or by calling us on 0330 355 0355. Mailing preference changes may take up to one month to take effect.

Alternatively, you can click on the 'unsubscribe' link at the bottom of your emails from Triodos, which takes you to a page where you can also change your marketing preferences.

As the request is related to personal data, we will require proof of your identity to make sure that the request is valid.  We will use reasonable means to verify the identity of the person making the request.

For customers using internet banking a secure message would be sufficient to confirm that the request does come from you.

Where ID has been requested, please send a certified copy of your identification document. Should you send us a copy of your identification card or drivers licence, please make sure you send a copy of both sides. Details of acceptable identification documents are sent out with a request for ID.