Working at Triodos Bank

Current vacancies

Bristol

Our recruitment process

To help you with your application take a look at our recruitment process below, with CV and interview hints and tips, plus the answers to our frequently asked questions.

Your CV is a chance to make you, your relevant skills and your career history stand out.

Remember to:

Keep your CV clear and concise
Tailor your application to the role you are applying for to ensure you stand out as much as possible
Present your skills and experiences in a timeline format with your most recent achievements first
Make sure the information you provide us with is easy to read and in a logical order - bullet points are a good way to break up information
Show yourself in the best possible light, by taking your time and making sure you don't leave anything important out
Explain any gaps in employment or education

Working for Triodos Bank is not just about your skills and experience, it is also about a connection to our values and mission. Your covering letter is a great way to detail your passion and reasons for wanting to work for Triodos and to highlight any skills and achievements that may support your application. Make sure you also let us know your salary expectations.

If your skills and experience are relevant for the role you have applied for, you may be asked initially to take part in a telephone interview.

This is a great opportunity for you to talk to a member of the team, ask us any questions, and answer some competency based questions that are relevant to the role you have applied for.

To prepare a for a telephone interview, make sure that you:

Have researched the role and our business before the call
Find a quiet location with plenty of phone signal and minimal background noise so you and your interviewer can hear each other
Listen to the question carefully. Take your time to think about your answers, and if possible use real life examples to help demonstrate your abilities.

The next stage, if your application is successful, will be an invitation to a face-to-face interview. We truly believe that interviews are a two way process; we'll be able to find out more about you and ask some competency based questions to learn about your skills and career history, and you'll get the chance to ask us any questions you may have about us and the role.

To prepare for your face-to-face interview, make sure you:

Check the date, time, and location of your interview and plan your journey
Sell yourself - this is your opportunity to make a great impression. Use examples from your career to support the answer to the questions you are asked
Always remember to be yourself! We want to you to enjoy your experience with us, so relax, listen to the questions, and speak clearly and confidently.

Depending on the job that you are applying for, you may be asked to complete some form of ability and psychometric tests as part of the selection process.

Ability tests are designed to assess your aptitude and the professional attributes needed for the role. Psychometric tests are designed to find out more about your motivations as an individual within the workplace. As this type of test is about what motivates you, there are no right or wrong answers.

With both types of tests, always make sure you are in a quiet location, with plenty of time, and no distractions.

How long does the application process take?
Once you have made an application, you will receive an acknowledgment email from our HR Team. Jobs are usually advertised for a period of 2 weeks. Don't worry if you have not heard from us straight away as we review all applications once the application period has closed.

Whom can I contact if I have a problem or query regarding my application?
Our HR Team are always available to help you with any queries you may have. Get in touch with them at hr@triodos.co.uk

Can I apply for more than one role?
Of course! However, we recommend that you only apply for roles that are suited to your career history and skills

Why do we have online ability and psychometric tests?
To make sure you and the role are made for each other. You get a better understanding of what is involved, and we get to know more about you and your skills. Your results will be as unique as you are.

How long do online ability and psychometric tests take?
It can depend on the type of test you are taking. Most of our tests range from 30 to 60 minutes, so make sure you are in a quiet location with plenty of time.

Will I get feedback after my interview
Always! We want to ensure that every candidates receives the best experience. Our HR Team will be in touch after your interview to discuss feedback with you.

If unsuccessful, can I apply for opportunities in the future?
If you were unsuccessful, we would still love to hear from you in the future should another opportunity arise that matches your skills. If you are hoping to apply for the same opportunity in the future, we recommend waiting 6 months before reapplying.

Read our Recruitment Privacy Statement

We're a recognised employer

We have 42% female representation in senior management.

When we signed up to the Charter in 2019, we had 45% female representation. As of 21 September 2021 we have 38% representation in senior management. We believe we are on track to meet our Charter target by our deadline.

Gender representation continues to one of the focus areas within our Diversity & Inclusion Strategy. We are pleased to see stronger gender representation throughout all levels of the organisation, including a recent female Non-Executive Director appointment.

We regularly review the working patterns of our vacancies to ensure that we recruit from the widest pool of talent. We’re excited to be working on our Gender Pay Gap strategy and initiatives that will continue to continue to support fair and equal throughout Triodos.

Valuing diversity and inclusion

We value a diverse workforce and the contribution each person makes.
We believe that diversity brings different ideas and perspectives, helping us to be sustainable as a business.
Everyone should be treated equally, with the same dignity and respect.
We're committed to promoting inclusivity, equality and diversity across the whole of our business, which includes in our policies, practices and procedures.
We ensure that our selection and recruitment processes are fair and professional to find the right person.
We will continue to work hard to develop diverse candidate lists through avenues such as gender-neutral language in adverts to ensure we have more women in all areas of the business, as well as actively promoting gender diverse interview panels.
We commit to our continuation of challenging ourselves on the flexibility of every vacancy’s working pattern to ensure that we attract the widest talent pool.
‘Gender’ is one of the five key focus areas of our new Diversity & Inclusion strategy.

Read our Diversity and Inclusion Statement

Faces of Triodos

We asked some of our co-workers what it was like to work at Triodos Bank. Here is what they had to say.

Subscribe to our newsletter

Get the latest stories, features and interviews from the Triodos community

Working at Triodos Bank

A career with real impact

Join our community and work for a world leader in sustainable banking

Working at Triodos Bank

A movement that's changing banking for good

Our culture

Get involved

Your benefits

What does Pride mean to you?

Keeping our co-workers safe and happy

Triodos Bank and the gender pay gap

Finding solace in challenging times

Current vacancies

Bristol

Customer Accounts Administrator (Customer Operations Co-Worker)

Vendor/ Procurement Manager

Senior Credit Officer

Compliance Manager

Receptionist & Office Services Administrator - Part time (Thursdays & Fridays)

Office Services Coordinator - Part-time (Wednesday - Friday)

Senior Customer Operations Co-Worker

Facilities and Estates Manager

Payments Administrator (Customer Operations Co-Worker)

Financial Crime Risk Manager

Our recruitment process

We're a recognised employer

Faces of Triodos

Ellen Harrison – Marketing Executive

Tilla Katenga – Customer Operations

Katharine Langley - business development executive

Jeroen Bromilow - assistant accountant

Subscribe to our newsletter

Working at Triodos Bank

Current vacancies

Bristol

Customer Accounts Administrator (Customer Operations Co-Worker)

Vendor/ Procurement Manager

Senior Credit Officer

Compliance Manager

Receptionist & Office Services Administrator - Part time (Thursdays & Fridays)

Office Services Coordinator - Part-time (Wednesday - Friday)

Senior Customer Operations Co-Worker

Facilities and Estates Manager

Payments Administrator (Customer Operations Co-Worker)

Financial Crime Risk Manager

Our recruitment process

We're a recognised employer

Faces of Triodos

Subscribe to our newsletter

Your personal cookie settings