How can we help?

Help and support for individuals


How-to guides

How to invest in our impact investment funds

Change the type of cash ISA held with Triodos Bank

How to transfer an ISA to a Triodos cash ISA

How to transfer an existing ISA to the Triodos Innovative Finance ISA

How to check that an email from Triodos Bank is genuine

How to report fraud

How to transfer an existing ISA to a Triodos Stocks & Shares ISA

How to top up your impact investment

How to update your account and personal details

How to check that a website is genuine


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Write to us