As an online bank, we don't have any branches or provide counter banking services via the Post Office, but you can call our friendly, Bristol-based contact team on 0330 355 0355 or if abroad on +44 (0)1179 739339.

Opening hours (excluding bank holidays)

• Monday to Friday: 8am-6pm (Thursday: 9am-6pm)
  
• Weekends: 10am-4pm (for calls about fraud, or blocked internet access on the personal current account)

Lost or stolen card?

Call us immediately - our card services team is available 24/7