As an online bank, we don't have any branches or provide counter banking services via the Post Office, but you can call our friendly, Bristol-based contact team on 0330 355 0355 or if abroad on +44 (0)1179 739339.
- Monday to Friday: 8am-6pm
- Weekends: 10am-4pm (for calls about fraud, or blocked internet access on the personal current account)
At any other time you can request a call back using our automated system. We will do our best to call you back at the time requested but sometimes this may not be possible.
Lost or stolen card?
Call us immediately - our card services team is available 24/7