What happens if I haven't paid into my Fixed Rate ISA within 60 days of opening my account?
If after 60 days there is no deposit in your account it will be closed automatically. If you want to apply for another Triodos Fixed Rate ISA you can do so.
If after 60 days there is no deposit in your account it will be closed automatically. If you want to apply for another Triodos Fixed Rate ISA you can do so.
Yes you can transfer other cash ISAs into a Triodos Fixed Rate Cash ISA. You can transfer previous and current years subscriptions held in another cash ISA. Transfers must be complete and funds received into your Triodos Fixed Rate Cash ISA within 60 days from account opening.
The ISA allowance is the maximum amount you can invest across all types of ISAs in any one tax year. You can put your whole allowance into a particular type of ISA or you can split it between the different types of ISAs: Cash, Stocks & Shares, Lifetime and Innovative Finance. The ISA allowance for the 2023/24 tax year is £20,000. For Junior Cash ISAs, the allowance is £9,000.
Yes, you can change your existing Triodos cash ISA to a Triodos Online Cash ISA by completing and posting us the form below.
Changes to a different type of Triodos cash ISA are not permitted from Triodos Ethical Junior Cash ISAs or non-ISA savings accounts.
Before downloading the form to change your account type, please make sure you have read the following;
Once you have read the important information above please download, print and complete the form below, then post it to us at:
Freepost TRIODOS BANK
On receipt of a completed request, we will change the type of cash ISA you hold, the balance of your account and your account number will remain the same. All money held in the account will maintain its tax-free status and the change will not affect your subscription allowance. We will write to you to confirm when we have actioned your request.
Her Majesty's Revenue and Customs (HMRC) ISA rules require you to make a declaration, when applying to open an ISA. This is to confirm that you are eligible to subscribe to your ISA.
If you haven't subscribed to your ISA for a whole tax year, then you need to declare your eligibility again and confirm that you haven't paid into another ISA of the same type in the current tax year. You will not be able to make any further deposits into your ISA until a new declaration is made.
You can make your declaration in Internet Banking. Go to 'Old Internet Banking', then 'Account Management' in the menu on the left, then ‘ISA Declaration Management’. Here you will be able to see the status of your ISA and if you need to declare your ISA the status will show as ‘Not declared’ - you can click on ‘Declare now’ to do this.
We will send a notification within the Triodos Mobile Banking App (in your ‘Feed’) and Internet Banking (in ‘Messages’) if you need to make a new ISA declaration.
If you have a cash ISA and don't have online access to your account, you'll need to complete and return an ISA declaration form to FREEPOST Triodos Bank. Download your Cash ISA declaration form.
Junior ISAs and Fixed Rate Cash ISAs do not need a new declaration to be made after the account is opened.
Yes you are able to transfer your Triodos Fixed Rate Cash ISA to another provider and can do this by completing a transfer request form with the other provider. Transferring a Triodos Fixed Rate Cash ISA to another provider can only be done in whole, not in part. Transferring the account before the fixed term ends will incur a charge equivalent to:
2 year term – 180 days interest
3 year term – 270 days interest
The charge will be taken from the account balance, so you may get back less than originally deposited.
When you pay funds into your Account, your funds will start earning interest from the day the funds are paid into your Account.
Yes you can. As long as your deposits are received within the 60 days allowed, if you open your account close to the tax year end you may be able to subscribe into your Fixed Rate Cash ISA for two consecutive tax years. You will need to check the date your last deposit is allowed, this will be detailed on your account opening letter.
Normally instructions given in internet banking to make a payment from your Triodos Cash ISA, Triodos Saver or Charity Saver account will only be carried out after the expiry of the notice period on your account. Any attempt to schedule a payment before then will be rejected.
If for any reason you need to withdraw your money earlier than the notice period, you will need to write to us by post or secure message in internet banking.
We will charge you the interest due on the amount withdrawn for the part of your notice period for which you have not given notice. So if you withdraw £500 on 15 Calendar Days’ notice from an Account set up on 33 Calendar Days’ notice, then a charge equivalent to the interest you would have earned on that £500 for 18 Calendar Days (i.e. 33 - 15) will be deducted from your Account.
For Fixed Rate ISAs withdrawals are not allowed until maturity. The only exception to this is if you close the account and/or transfer the full balance to another ISA. Early closure will result in an early access charge being applied equivalent to a number of days of interest.
2 year term – 180 days’ interest
3 year term – 270 days’ interest
The charge will be taken from the account balance, so you may get back less than originally deposited. In exceptional circumstances the early access charge can be waived at our discretion.
Yes. We will write to you one month before your fixed rate cash ISA matures, asking you to let us know what you'd like to do with your funds. You can then ask us to change your fixed rate cash ISA into another Triodos cash ISA, when it matures.
Alternatively, during the fixed term of your Triodos Fixed Rate Cash ISA, you can request to change your Fixed Rate Cash ISA into another Triodos cash ISA, but you will incur a 'breakage charge' as per the terms and conditions. The ‘breakage charge’ is equivalent to:
The charge will be taken from the account balance, so the balance in your new type of Triodos cash ISA might be less than originally deposited in your Fixed Rate Cash ISA.
There is no charge when changing to a different type of Triodos cash ISA on maturity.
For more details, see our how-to guide below on changing your cash ISA to a different type of Triodos cash isa.
We ask you to complete an ISA declaration when making a choice for your maturing fixed rate cash ISA in Internet Banking so that you are able to make current tax year’s subscriptions to your ISA if you would like to.
You are not obliged to subscribe to that cash ISA after completing the declaration and can choose to subscribe to a different ISA if you want and you are eligible to do so (as long as you don’t breach the ISA rule of only subscribing to one of each type of ISA in a tax year).
By completing an application for any of our Personal Savings accounts online you are automatically registered for Internet Banking and can manage your account online.
If your application was made by post, then Internet Banking access is available for the following Personal Savings accounts:
You can also access Triodos Right Start Saver and Junior ISA accounts online, but you can't make payments from these accounts.
If you want to apply to manage your existing Triodos account online, download the application form below or call us on 0330 355 0355 and we'll send you one. Before completing an application form, please ensure you have read our Terms and Conditions for personal savings accounts below.
If you have Triodos Internet Banking, you can complete a new declaration online. To do this, please log in to Internet Banking and go back to old Internet Banking via the green ‘Go to old Internet Banking’ button. Select 'Account Management, ISA Declaration Management', from the menu.
We will write to you one month before your fixed rate cash ISA matures, asking you to let us know what you'd like to do with your funds. If we don’t hear from you, the account will automatically mature and change into a variable rate cash ISA, keeping the same account number as your fixed rate cash ISA. You will then be able to keep the funds in this account, transfer the funds to another ISA (using a transfer form to retain the ISA status of the funds) or transfer the funds to your nominated account. If you want to make further deposits into the new cash ISA account, you will need to complete an ISA declaration form.
Once you have opened your Triodos Fixed Rate Cash ISA, you have 60 days in which to deposit as much of your ISA allowance as you want to. You can only subscribe to one cash ISA per tax year. If you do not deposit your full allowance in your Fixed Rate Cash ISA you can invest the remainder in any combination of the rest of the permitted ISA types, providing you only subscribe to one of each type in a tax year. You will therefore not be able to subscribe to any other cash ISA in the same tax year as you open your Triodos Fixed Rate Cash ISA.
If you attempt to pay into your Triodos Fixed Rate ISA after your 60 days the deposit will be automatically rejected. We will send the funds back to the account they came from.
You can change your existing Triodos Cash ISA to a Triodos Online Cash ISA
Changes to a Triodos Online Cash ISA are not permitted from Triodos Ethical Junior Cash ISAs or non-ISA savings accounts.
You should read the Triodos Online Cash ISA Summary Box along with the Terms and Conditions for our personal savings accounts and FSCS information sheet before downloading and completing the form below to change your cash ISA.
Once you have read this important information and completed the form below, please post it to us at:
Freepost TRIODOS BANK
On receipt of a completed request, we will change the type of cash ISA you hold. The balance of your account and your account number will remain the same.
All money held in the account will maintain its tax-free status and the change will not affect your subscription allowance.
We will write to you to confirm when we have actioned your request.
For Fixed Rate ISAs withdrawals are not allowed until maturity. The only exception to this is if you close the account and/or transfer the full balance to another ISA. Early closure will result in an early access charge being applied equivalent to a number of days of interest.
2 year term – 180 days’ interest
3 year term – 270 days’ interest
The charge will be taken from the account balance, so you may get back less than originally deposited. In exceptional circumstances the early access charge can be waived at our discretion.
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