Our partnership with Citizens Online

Receive free telephone support provided by leading digital experts

How to access the service

To speak to one of the Citizen’s Online team, call the freephone number below anytime to arrange a call back from a dedicated Digital Champion. You'll be asked to leave a message including:

  • your name and confirmation that you are a Triodos Bank UK customer
  • a contact telephone number (landline or mobile)
  • when is a convenient time for them to call you back in the next working day.

Someone else can make the call for a Triodos customer if this is more convenient.