As we all move towards a more digital, connected future, we want to make sure that our community of customers feel confident using digital devices and staying safe online. That's why we're providing dedicated, free support to customers who would like to talk to someone about doing new things online.
We've partnered with charity Citizens Online which specialises in digital skills and inclusion. Our shared goal is ensuring no-one is left behind in the digital world and we want to make sure the online experience of all our customers is a positive one.
Gain confidence online
Our partnership means that all Triodos Bank UK customers can access free, one-to-one telephone support with a Digital Champion, at a time that suits you. Support is completely flexible depending on your needs. For example, you could learn:
- how to get online with different devices e.g. your mobile phone, tablet or laptop
- how to use the internet for things like pursuing your hobbies and interests, keep in touch with friends and family by email, chat or video calls, watch films or sports
- how to stay safe online
- how to access common services like local Council’s services, utility providers and shopping online.
About Citizens Online
Citizens Online is a UK charity, established in 2000, which specialises in digital skills and inclusion. It provides helpline support to adults in the UK with essential digital skills, provided by trained digital champions. It aims to help people on the path to become confident on their own in the digital world.