Our community of customers are the driving force behind our mission to use money as a force for good – and we’re so proud to have received recognition for this at the British Bank Awards.

Bevis Watts, chief executive of Triodos Bank UK, was joined by co-workers to receive the award at the ceremony in London on behalf of all our customers and co-workers.

“Let’s not forget that banks have a critical role to play in addressing issues such as climate change, biodiversity loss and inequality. They can make conscious decisions about what they finance. Thankfully more and more people are realising this fact and now switching to banks with greener credentials," said Bevis.

"For us sustainability and ethics have always been central to who we are and everything we do has a focus on these positive values. We are immensely grateful to all our customers who provided reviews with Smart Money People to help us win this award for the second year in a row.”

The British Bank Awards are entirely voted for by customers and see thousands of people leaving reviews on the Smart Money People website focusing on the best products, innovation and service across the finance sector. In total, over 150,000 people voted in this year’s awards.

Customers who voted in this year’s awards described Triodos Bank as ‘exemplary’ for its transparency and praised the bank’s ethical approach to lending, as well as its friendly customer service.

Jacqueline Dewey, CEO of Smart Money People, said:“It is no surprise to see Triodos Bank has been awarded best ethical financial provider, since the bank is a leading expert in sustainable banking. Across its three ethical products: Cash ISAs, Stocks and Shares ISAs and Investments, our reviews show Triodos customers have praised the bank for being value-aligned, serving both the planet and its communities.

“With a high priority on transparency, Triodos Bank customers can see exactly what projects their money is supporting through regular newsletters. In our reviews we can see many customers have also cited Triodos Bank’s responsive and efficient customer service. Congratulations Triodos Bank on a well- deserved win.”

We were delighted to be a finalist in six other categories, including ‘Best Current Account Provider’, ‘Best Ethical Financial Provider’, ‘Best Investments Provider’, ‘Best Savings Provider’, ‘Best British Bank’ and ‘Best Banking App’.