If you'd like to write to us, you can do so freepost at:

Freepost TRIODOS BANK

Our freepost address is Royal Mail registered and simple to use - write it on your envelope exactly as shown above (no stamp required) and your letter will get to us free of charge by second class mail.

For first class mail, you can post in the normal way to:

Triodos Bank
Deanery Road
Bristol
BS1 5AS

As an online bank, we don't provide counter banking services, but we're always pleased to meet with our business customers - simply make an appointment with your relationship manager.

Our regional business banking offices can be found at:

Triodos Bank
20 Old Bailey
London
EC4M 7LN

Triodos Bank
50 Frederick Street
Edinburgh
EH2 1EX

(From abroad:  +44 117 973 9339)

We're open 8am-6pm Monday-Friday (9am-6pm Thursday)

Lost or stolen card? Contact us to report it immediately - our card services team is here for you 24/7.

Historically, smaller challenger banks such as Triodos had no option but to utilise one of the “big four” banks (RBS, Lloyds, HSBC and Barclays) for payment clearing services.

So it is not unusual to see banks of Triodos’ size (or indeed some far bigger organisations) still utilising the “big four” clearing banks.

However, there is currently a real drive by the government, via the Payments Systems Regulator, to promote competition in the banking sector and to encourage innovation in payment systems.

This has resulted in a wider choice of clearing options (including alternative providers and/or direct clearing) now available to challenger banks.

While changing our clearing arrangements would be a very large undertaking we continue to review the options, remaining conscious of maintaining a high quality of service for all our customers.

As a result of the UK’s planned withdrawal from the European Union (also known as Brexit), Triodos has made some necessary changes in our set up as a bank. We have created a new subsidiary company, Triodos Bank UK Ltd, wholly owned by Triodos Bank N.V. The new structure came into effect on 1 May 2019. Read more about Triodos Bank UK's change of legal structure.

Our Edinburgh office is a base for our business banking team in Scotland. 

Triodos Bank
50 Frederick Street
Edinburgh
EH2  1EX

Please note that in order to protect our co-workers and to help reduce the spread of the Coronavirus, all our offices are closed to visitors from the general public at this time.