What is Visa Click to Pay?

If you are using the Triodos Mobile Banking App, you can follow the steps below:
1. Log into the Triodos Mobile Banking App
2. Select 'More', then the 'Cards' menu and click on the card you want to view
3. Here you will see Visa Click to Pay which you can toggle on or off.

If you don't use the Triodos App, you can change your details in Internet Banking by following the steps below:
1. Log into Triodos Internet Banking
2. Select 'Self Service', then the 'Cards' menu and click on the card you want to view.
3. Here you will see Visa Click to Pay which you can toggle on or off.

If your card is blocked and/or you request a replacement, you will not be able to use Click to Pay on your old card.

Once your new card has been issued it will be set up for Click to Pay (if you have it on your old card), however you will need to activate your debit card once it arrives to be able to use it, which includes for the Click to Pay service.

We share your personal information with Visa. This includes your email address, mobile number, card number, card expiration date, CVC data, mobile number, cardholder name, billing address and shipping address. More information on how we use your data can be found in our privacy statement.

Visa share your personal information with participating card networks, service providers and merchants to facilitate the checkout experience. For more on how Visa collects, protects and shares your personal information, please see the Visa Privacy Notice.

If the webpage is not responding, please try refreshing or clear your cache and cookies before using Visa Click to Pay again. You can also try an alternative browser. If you receive an error message, please check that you’ve filled out all required fields for information.

If you are still having trouble, please call us on 0330 355 0355 (or +44 (0)1179 739339 if calling from abroad) to speak to our card services department.