FAQs
The ISA allowance is the maximum amount you can invest across all types of ISAs in any one tax year. You can put your whole allowance into a particular type of ISA or you can split it between the different types of ISAs: Cash, Stocks & Shares, Lifetime and Innovative Finance. The ISA allowance for the 2020/21 tax year is £20,000. For Junior Cash ISAs, the allowance is £9,000.
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Yes, you can split your ISA allowance into different types of ISA: Cash, Stocks & Shares, Lifetime, and Innovative Finance.
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Her Majesty's Revenue and Customs (HMRC) ISA rules require you to make a declaration, when applying to open an ISA. This is to confirm that you are eligible to subscribe to your ISA.
If you haven't subscribed to your ISA for a whole tax year, then you need to declare your eligibility again and confirm that you haven't paid into another ISA of the same type in the current tax year. You will not be able to make any further deposits into your ISA until a new declaration is made.
If you have Triodos Internet Banking, you can complete a new declaration online. To do this, please log into internet banking and select 'Account Management, ISA Declaration Management', from the menu.
Alternatively you can download, print and complete a declaration form below, or you can contact us and we can post a declaration form to you.
Junior ISAs and Fixed Rate Cash ISAs do not need a new declaration to be made after the account is opened.
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You can open a Triodos Ethical Junior Cash ISA account, and transfer the funds from your Right Start Saver into it, subject to the Junior ISA allowance of £9,000 for the 2020/21 tax year.
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If for any reason you need to withdraw your money earlier than the notice period, you will need to write to us by post or secure message in internet banking.
At our discretion you may have access to your savings without waiting the notice period for 90 Day Notice Online Cash ISA and Cash ISA. However we will charge you the interest due on the amount withdrawn for the part of your notice period for which you have not given notice. So if you withdraw £500 on 15 Calendar Days’ notice from an Account set up on 90 Calendar Days’ notice, then a charge equivalent to the interest you would have earned on that £500 for 75 Calendar Days (i.e. 90 - 15) will be deducted from your Account.
For Fixed Rate ISAs withdrawals are not allowed until maturity. The only exception to this is if you close the account and/or transfer the full balance to another ISA. Early closure will result in an early access charge being applied equivalent to a number of days of interest.
2 year term – 180 days’ interest
3 year term – 270 days’ interest
The charge will be taken from the account balance, so you may get back less than originally deposited.
Instructions given in internet banking to make a payment from your account will only be carried out after the expiry of any notice period on your account. Any attempt to schedule a payment before then will be rejected.
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Before the child turns 18 we will contact you to confirm that the Triodos Ethical Junior Cash ISA will become a variable rate cash ISA on the child’s 18th birthday. After this date the child can decide what they wish to do with the account/funds.
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When you pay funds into your Account, your funds will start earning interest from the day the funds are paid into your Account.
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The person with legal parental responsibility who opened the account. When the account holder turns 16 the child may apply to be the account operator.
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To top up a Triodos cash ISA you can:
- Make an online transfer from another account (either an account with another provider or another Triodos account that allows withdrawals).
- Transfer by cheque if the Triodos cash ISA you want to top up accepts cheque.
The following accounts do not accept cheque payments:
- Online Cash ISA
- Fixed Rate Cash ISAs
- 90 Day Notice Online Cash ISA
If you want to deposit a cheque, please post it along with your account details or a paying-in slip to: Freepost TRIODOS BANK
The Triodos Bank sort code is 16-58-10 and you can find your Triodos cash ISA account number on your statements.
Please note that in order to protect our co-workers and to help reduce the spread of the Coronavirus, all our offices are closed to visitors from the general public at this time. This means it is not possible to deliver cheques to our office in person.
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Each child can have one Junior cash ISA and one Junior stocks and shares ISA at any one time. These can be with different providers.
A child cannot hold both a Junior ISA and a Child Trust Fund, with the same or different providers.
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Yes you can. As long as your deposits are received within the 60 days allowed, if you open your account close to the tax year end you may be able to subscribe into your Fixed Rate Cash ISA for two consecutive tax years. You will need to check the date your last deposit is allowed, this will be detailed on your account opening letter.
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A child must be aged between 7 and 15 to open a Right Start Saver for themselves, or 16 or 17 to open an Ethical Junior Cash ISA themselves. Alternatively both our Right Start Saver and Ethical Junior Cash ISA accounts can be opened by adults with parental responsibility for a child. This is to make sure we have the appropriate consent to hold personal data for the child. Once the account is open, funds can be paid in by anyone.
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Yes. We will write to you one month before your fixed rate cash ISA matures, asking you to let us know what you'd like to do with your funds. You can then ask us to change your fixed rate cash ISA into another Triodos cash ISA, when it matures.
Alternatively, during the fixed term of your Triodos Fixed Rate Cash ISA, you can request to change your Fixed Rate Cash ISA into another Triodos cash ISA, but you will incur a 'breakage charge' as per the terms and conditions. The ‘breakage charge’ is equivalent to:
- 2 year term – 180 days' interest
- 3 year term – 270 days' interest
The charge will be taken from the account balance, so the balance in your new type of Triodos cash ISA might be less than originally deposited in your Fixed Rate Cash ISA.
There is no charge when changing to a different type of Triodos cash ISA on maturity.
For more details, see our how-to guide below on changing your cash ISA to a different type of Triodos cash isa.
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No. The money can't be taken out until the child is 18.
If you wanted to take the money out of the Junior Cash ISA you must contact HM Revenue & Customs (HMRC) visit www.hmrc.gov.uk.
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We will write to you one month before your fixed rate cash ISA matures, asking you to let us know what you'd like to do with your funds. If we don’t hear from you, the account will automatically mature and change into a variable rate cash ISA, keeping the same account number as your fixed rate cash ISA. You will then be able to keep the funds in this account, transfer the funds to another ISA (using a transfer form to retain the ISA status of the funds) or transfer the funds to your nominated account. If you want to make further deposits into the new cash ISA account, you will need to complete an ISA declaration form.
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Yes. You can transfer an existing cash ISA to your Triodos cash ISA. If you don't already have a Triodos cash ISA, you will need to apply for one before applying to transfer your existing cash ISA. Find out more about our ethical ISAs.
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Yes. As long as the child was a UK resident when the Junior cash ISA was opened, you will still be able to pay into the Junior cash ISA even though you and/or the child have moved abroad.
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By completing an application for any of our accounts online you are automatically registered for Internet Banking and can manage your account online.
If your application was made by post then Internet Banking access is available for the following accounts:
- Triodos Saver
- Triodos Cash ISA
- Triodos Regular Saver
- Triodos Fixed Regular Saver
- Triodos Charity Saver
You can also access the Triodos Right Start Saver account online but you can't make payments from this account.
If you want to apply to manage your existing Triodos account online, download the application form below or call us on 0330 355 0355 and we'll send you one. Before completing an application form please ensure you have read our Terms and Conditions for personal savings accounts below.
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Yes, you can change your existing Triodos cash ISA to one of the following types of Triodos cash ISAs:
- Triodos Online Cash ISA
- Triodos Cash ISA
Changes to a different type of Triodos cash ISA are not permitted from Triodos Ethical Junior Cash ISAs or non-ISA savings accounts.
Once you've decided which cash ISA suits you best, you can change the type of your Triodos Cash ISA to one of our other cash ISAs by completing and posting us the form below.
Before downloading the form to change your account type, please make sure you have read the following;
- Summary Box for your chosen cash ISA
- Personal Banking Terms and Conditions
- Tariff of charges for Personal Customers
- FSCS information sheet
Once you have read the important information above please download, print and complete the form below, then post it to us at:
Freepost TRIODOS BANK
On receipt of a completed request, we will change the type of cash ISA you hold, the balance of your account and your account number will remain the same. All money held in the account will maintain its tax-free status and the change will not affect your subscription allowance. We will write to you to confirm when we have actioned your request.
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When your child becomes 16 they can become the Account operator and manage their own account if they want to.
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From 6 April 2020, the Junior ISA allowance is £9,000 for the 2020/21 tax year.
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Yes. You can open an Ethical Junior Cash ISA and request that your Child Trust Fund is transferred to us. See the Ethical Junior Cash ISA page for more information.
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A child may only hold one Junior cash ISA and one Junior stocks and shares ISA at any time and cannot hold a Junior ISA and a Child Trust Fund at the same time.
You can however apply to transfer a Junior ISA or a Child Trust Fund from one provider to another. You can also transfer between the different types of Junior ISA, in either direction.
Junior ISA- Transfers of current year’s subscriptions or transfers between the same type of Junior ISA must always be done in full.
- Partial transfers can only be done if they are previous years’ subscriptions and you are moving the subscriptions between different Junior ISA types e.g. Junior cash to Junior stocks and shares or Junior stocks and shares to Junior cash.
- The whole of the Child Trust Fund must be transferred and the Child Trust Fund subsequently closed.
- The annual subscription allowance for a Child Trust Fund is based on the child’s birth year while Junior ISA subscriptions are based on tax years. When a transfer of a Child Trust Fund to a Junior ISA has been made, the child can use the full Junior ISA subscription allowance for the tax year in which the transfer takes place regardless of any subscriptions made to the Child Trust Fund in that year. This only occurs in the tax year in which the Child Trust Fund is transferred, in subsequent years only the Junior ISA allowance can be used.
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A nominated account is an account in your name(s) with either another bank/building society, or an existing Triodos account that allows you to transfer funds.
You need a nominated account for when applying for one of our accounts online and your opening deposit must be made by electronic transfer from your nominated account. Also if you want to transfer money from your account online, you must do so to your nominated account.
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To top up a Triodos Junior Cash ISA, you can:
- Make a transfer from another account (either an account with another provider or another Triodos account that allows withdrawals)
- Transfer by cheque made out to the child
The Triodos sort code is 16-58-10 and you can find your Triodos cash ISA account number on your statements. If you want to deposit a cheque, please post it along with a paying-in slip to:
Freepost TRIODOS BANK
Please note that in order to protect our co-workers and to help reduce the spread of the Coronavirus, all our offices are closed to visitors from the general public at this time. This means it is not possible to deliver cheques to our office in person.
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How-to guides
How to transfer an ISA to a Triodos cash ISA
Change the type of cash ISA held with Triodos Bank
How to transfer an existing ISA to the Triodos Innovative Finance ISA
How to transfer an existing ISA to a Triodos Stocks & Shares ISA
Documents
- Interest rates for personal accounts≈ 1 MB
- Cash ISA declaration form≈ 1 MB
- Terms and Conditions for our personal savings accounts≈ 1 MB
- Triodos Cash ISA Summary Box≈ 1 MB
- Transfer an ISA from another provider to a Triodos cash ISA≈ 1 MB
- Transfer to the Triodos Junior ISA from another provider≈ 1 MB
- Personal Savings: Change of account type request form≈ 1 MB
- Triodos Ethical Online Cash ISA Summary Box≈ 1 MB
- Triodos Ethical Junior Cash ISA Summary Box≈ 1 MB
- Setting up an account for a child≈ 1 MB
- Transfer authority form between existing ISAs≈ 1 MB
- Cash ISA account type change request form≈ 1 MB