I’ve not used online banking before. Do you offer additional support?

We have partnered with digital inclusion charity Citizens Online who can walk you through the process over the phone and answer any questions you may have. To speak to one of the Citizen’s Online team, call their freephone number 0808 196 5883 anytime to arrange a call back from a dedicated Digital Champion. You'll be asked to leave a message including:

  • your name and confirmation that you are a Triodos Bank UK customer
  • a contact telephone number (landline or mobile)
  • when is a convenient time for them to call you back in the next working day.

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