Individual

Fraud prevention

We're dedicated to protecting your account and personal details - learn how to stay safe by recognising and reporting fraud

Staying safe

Take five to stop fraud

Watch out for scams like this

Five steps to stopping fraud

Other tips for staying safe

How we protect you

As you'd expect from a bank, we take security very seriously - here are some things we do to keep you safe. To help you spot fraud, we’d also like you to know the things we’d never do.

Victim support

We're here for you

Think you've been a victim of fraud? Report it to us right away - we're here to help. We'll secure your account and look into the incident.

FAQs

How-to guides

How to report fraud

How to keep your codes, pins and digipass safe