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How do I close my Triodos Personal Current Account?
FAQ
…my Triodos Personal Current Account? If you wish to close your Triodos Personal Current Account, please follow the instructions below. Please bring your account balance to nil. Then send us a chat message in Internet Banking with the account number you…
How will I know my Personal Current Account is activated?
FAQ
How will I know my Personal Current Account is activated? You will receive an e mail confirming your account is open and confirmation of the next steps required to activate your account.
How do I remove an account holder from my personal current account?
FAQ
How do I remove an account holder from my personal current account? You can request the removal of an account holder from a personal current account by sending us a chat message in the Triodos Mobile Banking App or Internet Banking. Alternatively, you…
Will you contact my friend and ask them to open a Triodos personal current account?
FAQ
Will you contact my friend and ask them to open a Triodos personal current account? This scheme is closing and Triodos customers can no longer make new referrals. Any eligible referrals made on or before 25 March 2025 will receive their gift by email…
How much money can I send from my Personal current account?
FAQ
How much money can I send from my Personal current account? You can send money from your Personal current account via Internet Banking or the Mobile App. There are daily limits set depending on the type of payment and how you authorise the payment. The…
What if my friend closes their new Triodos personal current account?
FAQ
…their new Triodos personal current account? This scheme is closing and Triodos customers can no longer make new referrals. Any eligible referrals made on or before 25 March 2025 will receive their gift by email. Your friend’s account needs to be open for…
How do I set up my digipass for my personal current account?
FAQ
How do I set up my digipass for my personal current account? We've produced a short online video to show you how to set up your digipass and activate your online banking. Watch the video on Youtube now, or follow the steps below.You can also sign into…
I have a joint savings account. Can I recommend the other account holder for a personal current account?
FAQ
I have a joint savings account. Can I recommend the other account holder for a personal current account? This scheme is closing and Triodos customers can no longer make new referrals. Any eligible referrals made on or before 25 March 2025 will receive…
Do you offer a current account for personal customers?
FAQ
Do you offer a currentaccount for personal customers? Yes we do. You can find out about all of the account features and apply online.
What are the charges for your personal savings and current accounts?
FAQ
…your personal savings and current accounts? For more information about how much we’ll charge you for standard account services, please see our tariff for personalaccounts below. Downloads Personal banking tariff for current and savings accounts…

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Send us a chat message

Existing customers can send us a chat message in the Triodos Mobile Banking App by going to ‘More’ then ‘Help’, or by logging into Internet Banking.

Chat is open Mon-Fri 8am-6pm (Thur 9am-6pm), but you can still send us a message when it is closed and we will respond as soon as we can the next working day.

Call us

Our phone lines are open Mon-Fri 8am-6pm (Thur 9am-6pm). If you need to contact us about fraud or blocked internet access for your Personal Current Account, you can also call us Sat-Sun 10am-4pm.