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Does Triodos offer credit cards?
FAQDoes Triodos offer credit cards? Triodos Bank does not offer credit cards for personal or business customers in the UK at present. We regularly review the products and services that we offer along with customer feedback to determine and prioritise future…Meet your new Triodos debit card
ArticleMeet your new Triodos debit card If you are a Triodos Personal Current Account holder, you’ll get a new debit card soon (if you haven’t received it already). In this short blog, we show you what’s changed and talk you through the new design. Why have…Can I use my card abroad?
FAQCan I use my card abroad? Your card is set to Europe usage, with the option to switch Worldwide on or off in Internet Banking or the Triodos App under Card Settings. Transactions are always subject to monitoring so your card may still be declined if we…What is the debit card made of?
FAQWhat is the debit card made of? The card is made from recycled PVC, we chose this material because it has the lowest CO2 footprint and the lowest environmental impact compared to other plastics. It doesn’t break easily and is sustainable and durable.How do I dispute a card payment?
FAQHow do I dispute a card payment? If you don’t recognise a debit card transaction on your account there’s a few things you can do. Research the name that appears on your statement (retailers can often come up under other names), think about any regular…How do I report my card lost or stolen?
FAQ…report my card lost or stolen? You can place a block on your card and order a replacement in the Triodos Mobile Banking App by going to More > Cards, or in Internet Banking by going to Self-Service > Cards. Blocking your card will also block your card being…Why has my online card payment been declined?
FAQWhy has my online card payment been declined? There can be many reasons why your card payment might be declined. For example: You may need to adjust your card daily limit. This can be done in the Triodos App under More > Cards > Card daily limits, or in…How long does a replacement card take to arrive?
FAQHow long does a replacement card take to arrive? Replacement cards usually arrive within five working days of the request, while new cards should be received within five days of the account being opened. If your card has not arrived in this time you can…How do I activate my Current Account debit card?
FAQHow do I activate my Current Account debit card? To activate your card, use your PIN to withdraw money from an ATM or when making a payment. You will need to do this before you make any contactless or online payments. Your PIN is viewable in the Triodos…Why is my debit card payment in reservation?
FAQWhy is my debit card payment in reservation? If your payment is in reservation, it means it has not yet been fully claimed by the merchant and is still pending. If these charges are a mistake, you can expect the reserved amount to become available again…