What will Triodos Bank do if my business falls victim to fraud?

If someone accesses your business account without your authorisation, we’ll refund the full amount of money taken from your account, as long as you:

  • have not given someone else your security details (including your card or digipass PIN)
  • have used reasonable care when using internet banking (e.g. logging out at the end of each internet banking session and not leaving your computer unattended while logged in)
  • inform us as soon as possible of any security breach or potential breach
  • have not acted fraudulently
  • have taken all reasonable precautions to safeguard your personal and financial details. Read our terms and conditions below for more

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