When do I start earning interest on my deposit?
When you pay funds into your Account, your funds will start earning interest from the day the funds are paid into your Account.
When you pay funds into your Account, your funds will start earning interest from the day the funds are paid into your Account.
By completing an application for any of our Personal Savings accounts online you are automatically registered for Internet Banking and can manage your account online.
If your application was made by post, then Internet Banking access is available for the following Personal Savings accounts:
You can also access the Triodos Right Start Saver account online, but you can't make payments from this account.
If you want to apply to manage your existing Triodos account online, download the application form below or call us on 0330 355 0355 and we'll send you one. Before completing an application form, please ensure you have read our Terms and Conditions for personal savings accounts below.
If you’re a Personal Savings or Investments customer, you will log in to Internet Banking using your password and username.
You will receive your password and username within a couple of days from when your online only account is opened, or an existing account has been set up with Internet Banking. We'll send your username by email, and your unique password by post. Please contact us if they don't arrive.
If you open a new account, and you already have Internet Banking access for another account, you can use your existing username and password.
The ISA allowance is the maximum amount you can invest across all types of ISAs in any one tax year. You can put your whole allowance into a particular type of ISA or you can split it between the different types of ISAs: Cash, Stocks & Shares, Lifetime and Innovative Finance. The ISA allowance for the 2022/23 tax year is £20,000. For Junior Cash ISAs, the allowance is £9,000.
A nominated account is an account in your name(s) with either another bank/building society, or an existing Triodos account that allows you to transfer funds.
You need a nominated account for when applying for one of our accounts online and your opening deposit must be made by electronic transfer from your nominated account. Also if you want to transfer money from your account online, you must do so to your nominated account.
You need to be a UK resident to be eligible to apply for any of our savings and deposit accounts.
We are not currently opening new Junior Cash ISAs, however you can transfer funds from your Right Start Saver into an existing Junior Cash ISA, subject to the Junior ISA allowance of £9,000 for the 2022/23 tax year.
Yes, you can change your existing Triodos cash ISA to a Triodos Online Cash ISA by completing and posting us the form below.
Changes to a different type of Triodos cash ISA are not permitted from Triodos Ethical Junior Cash ISAs or non-ISA savings accounts.
Before downloading the form to change your account type, please make sure you have read the following;
Once you have read the important information above please download, print and complete the form below, then post it to us at:
Freepost TRIODOS BANK
On receipt of a completed request, we will change the type of cash ISA you hold, the balance of your account and your account number will remain the same. All money held in the account will maintain its tax-free status and the change will not affect your subscription allowance. We will write to you to confirm when we have actioned your request.
Her Majesty's Revenue and Customs (HMRC) ISA rules require you to make a declaration, when applying to open an ISA. This is to confirm that you are eligible to subscribe to your ISA.
If you haven't subscribed to your ISA for a whole tax year, then you need to declare your eligibility again and confirm that you haven't paid into another ISA of the same type in the current tax year. You will not be able to make any further deposits into your ISA until a new declaration is made.
If you have Triodos Internet Banking, you can complete a new declaration online. To do this, please log in to Internet Banking and go back to old Internet Banking via the green ‘Go to old Internet Banking’ button. Select 'Account Management, ISA Declaration Management', from the menu.
Alternatively you can download, print and complete a declaration form below, or you can contact us and we can post a declaration form to you.
Junior ISAs and Fixed Rate Cash ISAs do not need a new declaration to be made after the account is opened.
The person with legal parental responsibility who opened the account. When the account holder turns 16 the child may apply to be the account operator.
Before the child turns 18 we will contact you to confirm that the Triodos Ethical Junior Cash ISA will become a variable rate cash ISA on the child’s 18th birthday. After this date the child can decide what they wish to do with the account/funds.
Yes, you can split your ISA allowance into different types of ISA: Cash, Stocks & Shares, Lifetime, and Innovative Finance.
To top up a Triodos cash ISA you can:
The following accounts do not accept cheque payments:
If you want to deposit a cheque, please post it along with your account details or a paying-in slip to: Freepost TRIODOS BANK
The Triodos Bank sort code is 16-58-10 and you can find your Triodos cash ISA account number on your statements.
Our Bristol office has reopened to visitors from the general public, so you can also deliver cheques in person during our office hours.
Yes.
You can send your Triodos Digipass back to us for recycling, using our freepost address – simply write ‘Freepost TRIODOS BANK’ on the envelope (you do not need to attach a stamp). We have partnered with a Waste Electrical and Electronic Equipment (WEEE) Recycling Scheme and will safely recycle all digipasses.
Right Start Saver accounts are for people aged 18 and under. We’ll be in touch when the account holder turns 18. If we don’t hear back from you, we’ll close the account and transfer the funds to another Triodos account, until we receive your instructions.
You can save any amount between £500 and £1,000,000.
Yes. As long as the child was a UK resident when the Junior cash ISA was opened, you will still be able to pay into the Junior cash ISA even though you and/or the child have moved abroad.
We can pay it on the first of each month into an account you choose when you apply, or we pay it annually each January and at the end when the bond matures.
We'll write to you one month before your bond matures, asking you where you’d like your funds to go. If you have internet banking you will be able to make your choice online and can decide to either reinvest or transfer your matured funds to another account.
If we don’t hear from you before your bond matures, we’ll open a variable rate savings account on your behalf and write to let you know. There will always be opportunities for you to reinvest your money with Triodos, and we hope you choose to do so.
After the first 30 days, you cannot withdraw your funds or close the account. The account can only be closed before the end of the term on death of a sole depositor, or in certain exceptional circumstances at our discretion. Where the bond is held in joint names, on the death of one account holder we will require a new mandate and transfer the bond into the name of the remaining account holder.
A child may only hold one Junior cash ISA and one Junior stocks and shares ISA at any time and cannot hold a Junior ISA and a Child Trust Fund at the same time.
You can however apply to transfer a Junior ISA or a Child Trust Fund from one provider to another. You can also transfer between the different types of Junior ISA, in either direction.
Junior ISAWe are not currently opening new Junior Cash ISA accounts, so for now transfers can only be made to existing Junior Cash ISAs.
The Junior ISA allowance is £9,000 for the 2022/23 tax year.
No. The money can't be taken out until the child is 18.
If you wanted to take the money out of the Junior Cash ISA you must contact HM Revenue & Customs (HMRC) visit www.hmrc.gov.uk.
The Triodos Mobile Secure Key is more convenient than the physical digipass or a username/password combination. It provides a safer and securer way to access and manage your accounts due to its two-factor authentication method. Requiring something you ‘have’ (the Triodos Mobile Banking App with the Mobile Secure Key) and something you ‘know’ (the passcode) or something you ‘are’ (fingerprint, face recognition depending on what your mobile device supports).
If you have a physical digipass, the Mobile Secure Key would replace it. This means you can send your Triodos Digipass back to us for recycling, using our freepost address – simply write ‘Freepost TRIODOS BANK’ on the envelope (you do not need to attach a stamp). We have partnered with a Waste Electrical and Electronic Equipment (WEEE) Recycling Scheme and will safely recycle all digipasses.
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