Internet banking

New Internet Banking

Our new Internet Banking platform is an ongoing development. During its roll-out, some services and features will still need to be accessed via old style Internet Banking, so you may be directed back to the previous platform from time to time. We will always tell you when this will happen. Watch our short video to see the new Internet Banking experience.

Getting started

For help with registering, accessing and using Internet Banking see our FAQs and short video guides.

If you have an impairment, disability or health condition or need any extra support with getting online, please contact us.


Opening hours (excluding bank holidays)

  • Mon-Fri: 8am-6pm (Thu: 9am-6pm)
  • Sat-Sun: 10am-4pm (for calls about fraud, or blocked internet access on the personal current account)

How-to guides

How to report business fraud

How to check that a website is genuine

How to check that an email from Triodos Bank is genuine

How to spot and prevent CEO fraud

How to protect your business from fraud