No. In addition to capital raising services we also:

• Help charities bid for competitively tendered payment-by-results contracts, help structure the investment required to fund those contracts (often through a social impact bond model) and then help raise that investment from social investors
  
• Undertake company valuation services
• Provide due diligence services – for example, a social investor may ask us to appraise the risks attached to a prospective investment opportunity prior to making any such investment:
• Impairment reviews – for example, a charitable trust or foundation that holds several social investments may ask us to appraise the carrying value of those investments to see if there is any evidence of impairment
• Advise charities and mission-aligned “for profit” businesses on management buyouts and other forms of acquisitions, mergers and disposals

We do not provide regulated investment advice.

In 2010, the United States (US) Treasury announced the Foreign Account Tax Compliance Act (FATCA). It is intended to prevent tax evasion by US citizens, residents and organisations through the use of offshore accounts and is a key change for international information exchange policy. Under FATCA, Financial Institutions must comply with a number of obligations, including reporting on accounts held by US persons, including organisations.

A number of governments, including the UK, have signed agreements to exchange data with the US. Triodos Bank must check customer records and accounts to identify US account holders and report information on them. To do this we introduced new procedures from 1 July 2014.

For more information please visit www.irs.gov or speak to your tax advisor.

Do not respond to any email that asks you for information about your internet banking log in details. If you have received a suspicious email, do not respond and call our Contact Team as soon as you can during our opening hours on 0330 355 0355 to check if it is a genuine email.

Our Contact Team is available 8am-6pm Monday-Friday, and 10am-4pm on weekends for fraud related enquiries only.

Outside of these hours you can request a call back using our automated system. Our Contact Team will call you back as close to the time you request as is operational possible. Alternatively please email us at contact@triodos.co.uk from the registered email address we hold for you and mark it urgent in the subject line.

If someone accesses your business account without your authorisation, we’ll refund the full amount of money taken from your account, as long as you:
• have not given someone else your security details (including your card or Digipass PIN)
• have not caused the loss, by use of an account aggregation service (i.e. a service provided by another company that allows you to view all of your bank details on a single website)
• have not sent us incorrect payment instructions
• have used reasonable care when using internet banking (e.g. logging out at the end of each internet banking session and not leaving your computer unattended while logged in)
• inform us as soon as possible of any security breach or potential breach
• have not acted fraudulently
• have taken all reasonable precautions to safeguard your personal and financial details. Read our terms and conditions below for more

If you'd like to write to us, you can do so freepost at:

Freepost TRIODOS BANK

Our freepost address is Royal Mail registered and simple to use - write it on your envelope exactly as shown above (no stamp required) and your letter will get to us free of charge by second class mail.

For first class mail, you can post in the normal way to:

Triodos Bank
Deanery Road
Bristol
BS1 5AS

As an online bank, we don't provide counter banking services, but we're always pleased to meet with our business customers - simply make an appointment with your relationship manager.

Our regional business banking offices can be found at:

Triodos Bank

5 Old Bailey

London

EC4M 7BA

Triodos Bank

50 Frederick Street

Edinburgh

EH2 1EX

We may consider a request for a buy to let, but there would need to be a strong social aspect and the properties would need to be built or refurbished to the highest possible eco standards.

Phishing is a common type of internet fraud. Phishing emails are designed to appear as though they are from a legitimate source, but intend to steal personal information that can be used to access your account.

Do not respond to any email that asks for any information in relation to your internet banking log in details. If you have received a suspicious email, do not respond and call us if you need any further information.

Our Contact Team are available from 8am-6pm Monday-Friday, and 10am-4pm on weekends for fraud-related enquiries only. Outside of these hours you can request a call back using our automated system. Our Contact Team will call you back as close to the time you request as is operational possible. Alternatively please email us at contact@triodos.co.uk from the registered email address we hold for you and mark it urgent in the subject line.

Our Edinburgh office is a base for our business banking team in Scotland. We are pleased to meet with business customers who have a pre-arranged appointment. Please contact your relationship manager for details. 

Triodos Bank
50 Frederick Street
Edinburgh
EH2  1EX

Like all other European banks, we are part of an ongoing process of discussion with the regulators about the potential implications of Brexit. We want to continue to support sustainable banking in the UK and individuals who want to embrace a more conscious approach to banking and finance.

As per the request of the Prudential Regulatory Authority (PRA) all European Banks active in the UK are preparing a scenario which assumes the most adverse outcome of the Brexit negotiations, a so-called hard Brexit.

Triodos Bank currently operates on a so-called passport regime. This means that the banking licence issued and supervised by the Dutch Central Bank (De Nederlandsche Bank) is valid and recognised by the financial supervisors in other countries in the European Union. As the UK prepares to leave the EU, this passport arrangement will no longer apply for the UK banking activities of Triodos Bank.

In developing future scenarios, Triodos Bank focused on options that would provide the best conditions for our operating model, governance, financial performance and strategic growth opportunities. After discussion with the PRA and careful consideration of the options available, we have agreed that the only possible way forward is to prepare for a different legal structure, a subsidiary, to ensure we can continue to operate in the UK and serve our customers in the way that we have been doing.

Our personal customers and eligible organisations can rest assured that their money is still protected by the Dutch Guarantee Scheme, as before. Likewise eligible investors are still covered by the Dutch Investor Compensation Scheme. Under the subsidiary arrangement we would move to cover from the UK Financial Services Compensation Scheme. We will notify all customers of such changes at the appropriate time.The Deposit Guarantee Scheme guarantees up to €100,000 per person and the Investor Compensation Scheme up to €20,000 per person. Learn more information about the two schemes.

At this stage it is impossible to predict how the result of the referendum will impact upon the sectors we lend to and our business banking customers. There is however likely to be a period of volatility across the whole of the UK economy, including the sectors in which we are active. We will continue to support our customers and the sustainable sectors we lend to, and work to understand how any implications emerging from leaving the EU affect our customers as they arise.

Yes, Triodos Bank is registered with the Lending Standards Board and adheres to the Standards of Lending Practice.

This voluntary code of practice sets standards for financial institutions to follow when they are dealing with their personal and small business customers in the United Kingdom. It provides valuable protection for customers and explains how firms are expected to deal with them day-to-day and in times of financial difficulties.

For more information, you can read about our commitment to business and charity customers, and learn more about the Standards of Lending Practice on the Lending Standards Board website.