Our Edinburgh office is a base for our business banking team in Scotland. We are pleased to meet with business customers who have a pre-arranged appointment. Please contact your relationship manager for details. 

Triodos Bank
50 Frederick Street
Edinburgh
EH2  1EX

Like all other European banks, we are part of an ongoing process of discussion with the regulators about the potential implications of Brexit. We want to continue to support sustainable banking in the UK and individuals who want to embrace a more conscious approach to banking and finance.

As per the request of the Prudential Regulatory Authority (PRA) all European Banks active in the UK are preparing a scenario which assumes the most adverse outcome of the Brexit negotiations, a so-called hard Brexit.

Triodos Bank currently operates on a so-called passport regime. This means that the banking licence issued and supervised by the Dutch Central Bank (De Nederlandsche Bank) is valid and recognised by the financial supervisors in other countries in the European Union. As the UK prepares to leave the EU, this passport arrangement will no longer apply for the UK banking activities of Triodos Bank.

In developing future scenarios, Triodos Bank focused on options that would provide the best conditions for our operating model, governance, financial performance and strategic growth opportunities. After discussion with the PRA and careful consideration of the options available, we have agreed that the only possible way forward is to prepare for a different legal structure, a subsidiary, to ensure we can continue to operate in the UK and serve our customers in the way that we have been doing.

Our personal customers and eligible organisations can rest assured that their money is still protected by the Dutch Guarantee Scheme, as before. Likewise eligible investors are still covered by the Dutch Investor Compensation Scheme. Under the subsidiary arrangement we would move to cover from the UK Financial Services Compensation Scheme. We will notify all customers of such changes at the appropriate time.The Deposit Guarantee Scheme guarantees up to €100,000 per person and the Investor Compensation Scheme up to €20,000 per person. Learn more information about the two schemes.

At this stage it is impossible to predict how the result of the referendum will impact upon the sectors we lend to and our business banking customers. There is however likely to be a period of volatility across the whole of the UK economy, including the sectors in which we are active. We will continue to support our customers and the sustainable sectors we lend to, and work to understand how any implications emerging from leaving the EU affect our customers as they arise.

£20,000 per day for Personal current account payments

£100,000.00 per day for Personal savings account customers.

£100,000.00 per transaction for Business customers.

No. As you are buying a direct asset in Triodos Bank your investment in Depository Receipts is not covered by any investment or deposit guarantee scheme.

The minimum investment is one Depository Receipt; there is no maximum investment although no one person or organisation can hold more than 10% of the whole Depository Receipt holding in Triodos Bank at any one time.

Applications for Depository Receipts are currently only made by post, there is no online application form.

Yes you can apply on behalf of your organisation. We will need you to detail your position within the organisation and provide evidence that you are authorised to apply on behalf of your organisation. Company details will also be requested.

You can ask your bank to provide a counter cheque or bankers draft if you do not have a cheque account. On the draft you need to ensure:

• You write your name and address on the back of the draft or cheque.
• To ask the bank / building society to endorse on the reverse of the draft or cheque the full name and account number of the person whose account is being debited, and to stamp the endorsement.

Please ensure that the amount you request is the amount from a valid quotation provided to you by us.

If you tell us we’ve made a payment you’ve instructed us to make incorrectly (for example, we send it to the wrong account or for the wrong amount) we will refund you unless:
• The payment instruction you gave us was not correct. In this case, we will make reasonable efforts to recover your money but we may charge you a fee for doing so
• We can show that the payment reached the account it was supposed to be sent to in accordance with your instructions.

We undertake monitoring on customer accounts and transactions to identify suspicious activity that could potentially be fraudulent. If we identify suspicious activity on any of your accounts, we will contact you to verify whether it is genuine. We may delay or decline transactions, or block your account until we can confirm the authenticity of requests received. When we contact you, we will ask you security questions but these will not include any information about your internet banking log in details. If you receive a call claiming to be someone from Triodos Bank and you are suspicious call us back on 0330 355 0355 and our Contact Team will be able to confirm if it was a genuine call.

To ensure compliance with the Money Laundering Regulations 2007, Triodos Bank may make an electronic search to independently verify personal identity and address, using the information you supply on your application form. In some instances we may need to ask you for further information or documents.

Yes, you can choose to receive dividends paid in cash or reinvested as further Depository Receipts (stock dividend).

We write to Depository Receipt holders who currently elect to receive cash dividends in May each year to give them the opportunity to elect to receive a stock dividend.

You can also download a Stock Dividend Scheme Mandate below.

Triodos Bank is a values driven pioneering bank, in terms of our mission and what we do. To help you understand our protection of the values better, this is a brief explanation of the Bank’s ownership structure.

Triodos Bank believes that it is crucial that its mission and independence is protected. So all the Bank’s ordinary shares (‘Shares’) are held in a special trust called the Foundation for the Administration of Triodos Bank Shares, or SAAT to use its Dutch abbreviation.

Depository Receipts represent shares in Triodos Bank. SAAT issues these Depository Receipts for Triodos Bank Shares to the public and institutions. If you choose to invest you will own Depository Receipts representing Shares issued by SAAT.

As well as issuing them, SAAT exercises all of the voting rights for Triodos Bank Shares. Triodos Bank Depository Receipts are not listed on any stock exchange.

Depository Receipts give you voting rights in the Meeting of Depository Receipts Holders. Depository Receipts do not give you any voting rights in the Annual General Meeting of shareholders but they do give you the rights to receive dividend payments subject to the performance of the bank.

The table below shows the DR price in euro since 16 Feb 2009.

Past performance is not a reliable indicator of future results. Depository Receipts are denominated in Euro, and dividends are paid in Euro. The return on investments you make in Sterling is therefore also subject to movements in the exchange rate between Euro and GB pounds.

No. This allows us to commit more money to ethical organisations that help people and the environment.

We are part of the Current Account Switch Service so customers can switch current accounts to Triodos Bank from another UK bank or building society quickly and easily.

No. The UK offering is a sterling offering only and Depository Receipts purchased in the UK can only be purchased in pounds sterling.

We do not currently offer a debit card on our business account ( Social Venture Current account ) the account can be accessed online via internet banking and cheque books are issued with the account. We regularly review the products and services that we offer along with customer feedback to determine and prioritise future enhancements. Business debit cards is a service that we continue to review.

Triodos Bank sources funds from individuals and organisations who share our values, and does not utilise the wholesale money markets. This means a credit rating is not so useful or necessary of us. You can find out more about our financial performance and credit rating in the document below.

The deposit guarantee scheme will pay out any compensation in Euros within 20 working days.

This will need to be converted to sterling by you. The amount you receive in sterling will depend on the currency exchange rate on the date you make the transaction

For a full outline of the scheme please see the Depositor Information Sheet below.