By completing an application for any of our accounts online you are automatically registered for Internet Banking and can manage your account online.
If your application was made by post then Internet Banking access is available for the following accounts:
- Triodos Saver
- Triodos Cash ISA
- Triodos Regular Saver
- Triodos Fixed Regular Saver
- Triodos Online Cash ISA (TOISA)
You can also access the Triodos Right Start Saver account online but you can't make payments from this account.
If you want to apply to manage your existing Triodos account online, download the application form below or call us on 0330 355 0355 and we'll send you one. Before completing an application form please ensure you have read our Terms and Conditions for personal savings accounts below.
Within a couple of days from when your online only account is opened, or an existing account has been set up with internet banking, we'll send your username by email, and your unique password by post. Please contact us if they don't arrive.
If you open a new account, and you already have internet banking access for another account, you can use your existing username and password.
When you pay funds into your Account, your funds will start earning interest from the day the funds are paid into your Account.
A nominated account is an account in your name(s) with either another bank/building society, or an existing Triodos account that allows you to transfer funds.
You need a nominated account for when applying for one of our accounts online and your opening deposit must be made by electronic transfer from your nominated account. Also if you want to transfer money from your account online, you must do so to your nominated account.
When you input the sort code and account number to set up your nominated account we will check that the details are valid. If we can identify that the sort code or account number are invalid you will receive an error message on the screen.
If this happens please review the account details you have entered to confirm they are correct.
The signature reply form is used to help us verify your signature in the rare instances when you may need to write to us to make a change that you can't do yourself within internet banking. If you do not return the form, and we do not hold a copy of your signature, we will not be able to act on any written instructions. Please note that the Online Saver Plus is an online-only account, and completing and sending us the signature reply form does not mean you can then manage your account via post.
No, as the account is a savings account, and not a current account, it is not possible to have standing orders and direct debits with an Online Saver Plus.
No, you can only open or hold one account (joint or sole) in any 12 month period.
You can see how many withdrawals have been made by checking the account settings page in Internet Banking. This page will also show you how many free withdrawals are left, your current rate of interest, and your bonus period start and end date.
All transactions, both to and from the Online Saver Plus account must be carried out by electronic transfer.As this is an online only account you cannot pay into your account by cheque. If any cheques are received by us, they will be returned to you. Funds relating to cheque deposit at R.B.S. /NatWest Bank will be returned by faster payments directly to the bank account on which they were drawn.
If your existing Triodos account is an online account, or if you've set up internet banking access, you can transfer money to an Online Saver Plus using internet banking (and subject to the notice period on that account). If you've not set up internet banking access for your existing Triodos account then you can either apply to do that below or alternatively please write to us with instructions for making the transfer.