I am a Personal Representative of a customer who has died. What proof of identity and address do you need from me?

To protect you and the late customer’s estate from fraud and financial crime, we’ll need to verify your identity and address. To do this as quickly and easily as possible, we complete an electronic check via Experian. Please refer to our Privacy Statement for more information on how this information is used.

If we’re unable to or you do not wish to complete the electronic identity checks, we’ll send you a list of acceptable documents you can provide to prove your identity.

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