How can I let Triodos Bank know that a customer has died?

To let us know a customer has died, please call us on 0330 355 0355.  

If you are managing the estate, please also:
  • complete a Bereavement Notification form
  • send this to us by email or by post, along with a copy of the Death Certificate.
Please read the Bereavement Notification Form(PDF) for more information. This explains the other documents we need and the next steps in the process.

If you are also a Triodos customer, you may notify us by Secure Message via Internet Banking.

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