What are the main changes in the new Triodos Internet Banking?

We have created a features tour within new Internet Banking to guide you through key changes. However, you can expect;

  • New clean look and feel with simpler navigation
  • New home page view of all your accounts
  • Quicker access to day-to-day banking needs like making payments, add new payees and authorising payments
  • Make faster payments, CHAPS or set up regular payments (standing orders)
  • Save new payee (icon)
  • View all your accounts on one overview screen
  • New ‘Feed’ feature for quick access to important notifications and messages
  • To view your standing orders select your account then select ‘Upcoming payments’
  • You can navigate back to the old style Internet Banking any time via the green ‘Go to old Internet Banking’ button in the top right navigation

Please note, that although the design of Internet Banking is changing;

  • Your personal log in details will stay the same
  • You’ll recognise your accounts in a familiar place on the homepage
  • You’ll still be protected by the latest security measures. We will continue to use the digipass security measures to protect your money and your personal information
  • You’ll carry out your day-to-day banking tasks in a familiar way

There is no change to the Android or iPhone app.

Watch our playlist of how-to videos on help and support with Internet Banking. 

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