Why don't you provide 24/7 customer service?
Our contact team are available to answer calls 8am-6pm Monday - Friday (9am-6pm Thursday) on 0330 355 0355 or +44 117 973 9339 if calling from outside the UK.
To report fraud at the weekend, please get in touch by email at [email protected] between 10am-4pm where we can provide support and further details of our weekend fraud services.
You can place a block on your card and order a replacement in the Triodos Mobile Banking App by going to More > Cards, or in Internet Banking by going to Self-Service > Cards.
If you need more card support outside of these hours, you can still call us on 0330 355 0355 (or +44 (0)1179 739339 if calling from abroad) where you will be connected to our 24/7 card services department.