How can I support someone who’s been a victim of fraud?

If you think someone is being targeted by fraudsters or has fallen victim already, speak to them about it and reassure them that they aren’t to blame – fraudsters use various tactics to trick people into giving them money or private information, and anyone could be taken in. Many people can feel ashamed or embarrassed by falling victim to fraud, so it’s important for them to know there’s support available.

Help them to report it to Action Fraud. If they bank with Triodos, report it to us immediately by calling 0330 355 0355.

They could also talk to Victim Support - a charity that provides practical and emotional support to people affected by crime.

For more information, download a factsheet from Independent Age: Scamwise: Spotting, avoiding and reporting scams.

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