Yes. You can transfer an existing stocks and shares ISA to a Triodos Stocks and Shares ISA. Be aware, if transferring from a stocks and shares ISA, your investments will be sold and the transfer will be completed in cash.

If you don't already have a Triodos Stocks and Shares ISA, you will need to open one first. You can do this via the Triodos Mobile Banking App.

To request the transfer, you’ll need to download and complete the relevant form below. The forms are interactive so you can fill out your details online, but you’ll need to print the form and sign it using a pen.

Then simply return it to ‘Freepost TRIODOS BANK’ and we’ll transfer the funds directly between your ISAs and protect your tax-free ISA status. Do not move funds out of an ISA yourself, because your money will lose this ISA status.

The transfer process usually takes between 14-30 days. We’ll write to you when the transfer is complete.

Transfer from another provider to a Triodos Stocks and Shares ISA
Transfer from another Triodos ISA to a Triodos Stocks and Shares ISA

Yes. You can transfer an existing cash ISA to your Triodos cash ISA. If you don't already have a Triodos cash ISA, you will need to open one first. Explore our range of ethical ISAs to find the right one for you, then apply via the Triodos Mobile Banking App.

To request the transfer, you’ll need to download and complete the relevant form below. The forms are interactive so you can fill out your details online, but you’ll need to print the form and sign it using a pen.

Then simply return it to ‘Freepost TRIODOS BANK’ and we’ll transfer the funds directly between your ISAs and protect your tax-free ISA status. Do not move funds out of an ISA yourself, because your money will lose this ISA status.

The transfer process usually takes between 14-30 days. We’ll write to you when the transfer is complete.

If you are transferring to a new Fixed Rate ISA, please note that it can take up to 30 days to complete a transfer. We must receive the funds from your existing provider within 60 days of the Fixed Rate ISA account opening date, so please make sure you start the transfer process as soon as possible.

Yes, you can transfer other cash ISAs into a Triodos Fixed Rate Cash ISA. You can transfer previous and current years subscriptions held in another cash ISA. Transfers must be complete and funds received into your Triodos Fixed Rate Cash ISA within 60 days from account opening.

Yes, you can. You may find it helpful to rename your accounts to make identifying and distinguishing them a bit easier. To do this, go into ‘Account settings’, select the account you would like to change the name of, then click on ‘Account name’. Once here you can amend the account name.

Previously, if you did not subscribe to your ISA in the previous tax year you may have had to redeclare your ISA eligibility before you could make further subscriptions. From 6th April 2024 this is no longer necessary.

The only circumstance where we will ask you to redeclare your ISA eligibility is if you were living abroad and have now returned to the UK and wish to subscribe to your ISA again.

If you wish to do this please call us on 0330 3550 355 (or +44 117 973 9339 from abroad) or send a secure message in Internet Banking.

There are different levels of risk associated with each fund offered. You must read all supporting documentation for each fund to make sure you can make an informed investment decision.

The Triodos SICAV I Key Investor Information Documents show a risk scale between 1 to 7, with 1 as the lowest risk and 7 as the highest risk. Bond funds are generally considered to be lower risk and therefore offer the potential for lower returns than equity funds, so you will see this reflected in the risk ratings of the Triodos Sterling Bond Fund compared to the Triodos Global Equities Impact Fund, Triodos Pioneer Impact Fund and Triodos Future Generations Funds.

You can find the Key Investor Information Document for each of our funds below:

Triodos Pioneer Impact Fund KR-Cap
Triodos Pioneer Impact Fund KR-Dis

Triodos Global Equities Impact Fund KR-Cap
Triodos Global Equities Impact Fund KR-Dis

Triodos Future Generations Fund KR-Cap
Triodos Future Generations Fund KR-Dis

Triodos Sterling Bond Impact Fund KR-Cap
Triodos Sterling Bond Impact Fund KR-Dis

If you are unsure as to the appropriateness or suitability of investing in the funds and/or with Triodos Bank, you should contact an Independent Financial Advisor. The value of investments and the income derived from them may go down as well as up and you may not get back the amount originally invested.

You can purchase shares in the Triodos Impact Investment Funds through the Triodos Mobile Banking App or Internet Banking. See our guide on How to buy shares or top up your impact investment.

No, there is no interest paid on our Cash Accounts. This is because these accounts are meant to make it easy for you to make investments, they aren’t designed as a long-term home for savings.

If you do not yet know what you would like to do with the money you hold in a Cash Account, you may want to consider other options, for example you may wish to transfer funds from a Stocks and Share ISA Cash Account to a Cash ISA such as the Triodos Online Cash ISA or move funds from an Impact Investment Cash Account to a savings account such as the Triodos Online Saver or Triodos Online Saver Plus.

Alternatively, you can keep a cash balance in your Cash Account from which you can make regular monthly investments.  For more information see How to set up a regular monthly investment?

Yes, once you add money into a Stocks and Shares ISA Cash Account linked to a Triodos Stocks and Shares ISA, this will count as an ISA subscription for the current tax year.

Whilst adding money to the Cash Account will count as an ISA subscription, dividends and sale proceeds paid into the Cash Account will not count as subscriptions.

Please note that the Triodos Stocks and Shares ISA is not a flexible ISA, and therefore cash withdrawn from a linked Cash Account cannot be replaced in the same tax year without the replacement counting towards your ISA allowance for the current tax year.

There is a 14 Calendar Day cancellation period applicable to susbcriptions into a Stocks and Shares ISA Cash Account. Any cancellation must be carried out by us, so if you want to cancel a subscription (for example, if you have accidentally transferred money into your Cash Account), please contact us and we will arrange this for you.

You can transfer some or all of an existing ISA to a Triodos Stocks and Shares ISA and invest in the Triodos Impact Investment Funds - without losing your tax-free ISA status. See How to transfer an existing ISA to a Triodos Stocks and Shares ISA and follow the transfer process to ensure your ISA transfer occurs without affecting your ISA allowance. Do not move funds out of an ISA yourself, because your money will lose this ISA status.

You can withdraw money from your Cash Account by setting up a transfer to your nominated account or another Triodos account in your name, using either the Mobile App or Internet Banking.

The Annual Service Charge is tiered, so customers who hold more than £250,000 in either their Triodos Impact Investment Account or Stocks and Shares ISA will pay a lower percentage on the investment balance over this amount.

Holdings in either a Triodos Impact Investment Account or Stocks and Shares ISA

• The percentage charged per annum on any balance of holdings up to and including £250,000.00 is 0.40%
• The percentage charged per annum on any balance of holdings £250,000.01 and over is 0.20%

The Annual Service Charge is calculated pro-rata quarterly based on the average value of your holding across the previous quarter. You can therefore look at your total holding and use this percentage to calculate the approximate charge. For example, if your average holding value for the quarter was £10,000, your Annual Service Charge will be £10 for that quarter.

If you don’t have sufficient cash in your Cash Account to cover your upcoming Annual Service Charge when we check your available balance on the first Calendar Day of a new quarter, we will arrange to sell some of your shares to cover the charge (there is no further charge to pay your Annual Service Charge in this way).

For more information see How do you decide which shares to sell from my holdings to cover my Annual Service Charge?

If you do not have enough money in your Cash Account to cover an upcoming Annual Service Charge, we will try to contact you beforehand by email or letter to let you know, so that you can pay into your Cash Account if you would like to.

You can sell shares in the Triodos Impact Investment Funds through the Triodos Mobile Banking App or Internet Banking. See our guide on How to sell your impact investment shares.

We will take your Annual Service Charge in one of the following two ways:

1. Firstly, we will check your linked Cash Account on the first Calendar Day of a new quarter to see if there is a sufficient cash balance to cover the charge. If the cash is available, it will be earmarked and debited the same day, unless it’s a weekend, in which case the money will be debited on the next weekday.
2. If there is an insufficient balance when we carry out this check, we will instruct to sell shares in your investments to cover the whole amount (there is no charge to pay your Annual Service Charge in this way).

Please note that if you have a Stocks and Shares ISA and have fully subscribed for the tax year, then you will not be able to add money to your linked Cash Account and your only option for payment of the charge will be for us to sell shares to cover the charge.

For more information, please also see What are the charges for investing? 

You can use your ISA allowance by 'wrapping' your existing impact investment funds in our Stocks and Shares ISA. Within the Stocks and Shares ISA you benefit from no further tax on income and no capital gains tax. The benefits of an ISA depend on your individual circumstances and tax rules may change in the future.

To wrap your existing holding in an ISA it must be sold and repurchased. The process of making this double transaction is also known as a 'Bed and ISA'. Follow the 3 steps below to do this: 

1. Open a Stocks and Shares ISA (if you don't already have one)
   Every Stocks and Shares ISA or Impact Investment Account has a linked Cash Account which is used to hold the cash that you will use to make new investments, including buying shares for a Bed and ISA.  For more information see What is a Cash Account and why do I need one?
   
   
2. Sell your Impact Investment Account shares
   You will need give us your instruction to sell your Impact Investment Account shares through the Mobile App or Internet Banking (see How to sell your impact investment shares). 
   
   
3. Transfer the money into your Stocks and Shares ISA Cash Account
   Once you have received the money from the proceeds of the sale in your Impact Investment Cash Account, you can then transfer it into your Stocks and Shares ISA Cash Account using the Mobile App or Internet Banking (see How do I add money to my Stocks and Shares ISA or Impact Investment Cash Account?).
   
   Money added into a Stocks and Shares ISA Cash Account will count as an ISA subscription for the current tax year. You can then take your time to decide what investments you would like to make, safe in the knowledge that your money has already counted as a subscription for the current tax year. For more information see How to buy shares or top up your impact investment.

Please note, when selling your holding outside of the ISA wrapper you will realise a capital gain or loss. Most people have a capital gains allowance of £3,000 (for the 2024/25 tax year), any gain below this amount means there is no charge on any profit you made. If you happen to make a capital loss this can be used to offset future capital gains.

After a buy or sell trade is confirmed, you will be able to download a contract note in the Triodos Mobile Banking App and/or Internet Banking. Once in your Stocks and Shares ISA or Impact Investment Account, go to ‘Transactions’ and underneath ‘Transactions’ click on ‘Completed’ which will show you the details of all your purchases and sales including:

• £ amount bought or sold
• Number of shares bought or sold
• Price per share at the time of the transaction
• A download button through which you can download a PDF contract note

You can also see ‘Pending’ purchases or sales under ‘Transactions’.

The gain and/or loss shown in the Mobile App and Internet Banking shows the current value of your investment less the value of any purchases at the time that they were bought.

The gain/loss shown is calculated from when we moved to our current investments administration system on 25 November 2022. Any gain/loss from investments held prior to that date will not be included in the calculation.

As purchases and sales are instructed on a forward value basis (that is, we don’t know the Price Per Share to be used until the day after the instruction is completed), only allowing up to 90% of your holding to be sold will allow for price fluctuations. If you instead ask us to sell your whole holding, this will be an instruction for the entire amount in number of shares rather than by value.

The Triodos Impact Investment Funds are sub-funds of Triodos SICAV I, a “Société d’Investissement à Capital Variable” established in Luxembourg. Triodos SICAV I has a Passport into the UK, enabling UK distribution. Triodos SICAV I, including its sub-funds, is governed by the law of the Grand Duchy of Luxembourg.

The funds being offered in the UK are:

Triodos Global Equities Impact Fund
Triodos Global Equities Impact Fund offers investors the possibility to invest in equities issued by larger listed companies worldwide delivering superior social and environmental performance within their sector as well as a strong financial performance.

Triodos Pioneer Impact Fund
Triodos Pioneer Impact Fund provides investors the opportunity to invest in equities issued by innovative and pioneering small and medium-sized listed companies worldwide that focus on the sustainable themes of climate protection, clean planet, healthy living, and or corporate social responsibility.

Triodos Future Generations Fund
The Triodos Future Generations Fund focuses particularly on the welfare of children across the world such as child health and survival, access to education, protection from violence and exploitation, environment and climate, and equality and inclusion.

Triodos Sterling Bond Impact Fund
The Sterling Bond Impact Fund aims to generate positive impact and a stable income from a portfolio of bonds such as corporate, green and social bonds, and bonds issued by the UK government known as gilts.

Triodos Investment Management is a wholly-owned subsidiary of Triodos Bank, and have been active in the sustainable investment sector for over 30 years. Triodos Investment Management manage investments ranging from sustainable energy infrastructure to microfinance institutions, and individuals in the UK can invest in the Triodos Global Equities Impact Fund, Triodos Pioneer Impact Fund, Triodos Future Generations Fund and Triodos Sterling Bond Impact Fund.