What should I do if I have received a suspicious email claiming to be from Triodos?

Do not respond to any email that asks you for information about your internet banking log in details. If you have received a suspicious email, do not respond and call our Contact Team as soon as you can during our opening hours on 0330 355 0355 to check if it is a genuine email.

Our Contact Team is available 8am-6pm Monday-Friday, and 10am-4pm on weekends for fraud related enquiries only.

Alternatively please email us at contact@triodos.co.uk from the registered email address we hold for you and mark it urgent in the subject line.

Related FAQs

Related how-to guides

How to report business fraud

How to report fraud

How to check that an email from Triodos Bank is genuine

How to check that a website is genuine

How to spot and prevent CEO fraud

How to protect your business from fraud

Find what you were looking for?

Search our help and support section for more

Go to help and support