Can I set up my Triodos Mobile Secure Key on more than one device?

Yes, you can. However, you'll need to set your devices up one at a time. Once your Mobile Secure Key has been successfully activated on one device, you'll receive a confirmation email. You can then set it up on another.

Here’s how:

  1. Open the app on your other device and click ‘Reset your login’ on the login page
  2. When asked if you received a verification code tap ‘no’
  3. When asked if you have a digipass tap ‘no’
  4. Enter the email address you have registered with Triodos to be sent a new verification code
  5. Follow the instructions to set up your Mobile Secure Key on the new device. You will need to submit photos of your ID and selfies again so we can verify it is you on a new device.

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