How do I access the free support available from Citizens Online?

To speak to one of the Citizen’s Online team, call their freephone number 0808 196 5883 anytime to arrange a call back from a dedicated Digital Champion. You'll be asked to leave a message including:

  • your name and confirmation that you are a Triodos Bank UK customer
  • a contact telephone number (landline or mobile)
  • when is a convenient time for them to call you back in the next working day.

Someone else can make the call for a Triodos customer if this is more convenient.

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