How do I change my address and personal details?

If you are a Personal Banking customer you can change your address and personal details via Internet Banking or the Mobile App.


To make changes in Internet Banking go to ‘Self Service’ > ‘Settings’ and you can make changes to your details here. You’ll need to authorise any changes with your Digipass or Mobile App just follow the on screen instructions.


To make changes in the Mobile App go to ‘More’ > ‘Personal Information’ and you can make changes to your details here. You’ll need to authorise any changes with your Digipass or Mobile App just follow the on screen instructions.


If you have a postal account you can write to us with your old and new address details, your account number, telephone number and a signature. To register for Internet Banking for quicker access to make future changes please complete the relevant application form


We will send you confirmation when your details are changed.

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