How do I make a payment?

You can make a faster payment or CHAPs payment through Internet Banking or the Triodos Mobile Banking App. You’ll need to authorise the payment with either your digipass, your username and password or your Triodos Mobile Banking App passcode.

To make a payment in the app or Internet Banking, follow these steps:

  • Log in and select the account you’d like to make a payment from. Select the green ‘Payment’ button.
  • Enter the payment details and then at the bottom you’ll see two options – Faster Payment and CHAPS Payment. Select the type of payment you’d like to make. You can also set the payment date and make it a regular payment or Standing Order by selecting the calendar icon. 

Please bear in mind that Faster Payments will normally be received within two hours of the payment being authorised but may take up to one business day.

CHAPS payments authorised before 2pm on a business day will be received by the end of the day.

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