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Phishing e-mails

Phishing is the name given to the practice of sending e-mails pretending to come from a genuine company, in an attempt to trick customers of that company into disclosing information at a bogus website operated by fraudsters. The e-mails are sent out at random in the hope of reaching a customer with an account at a targeted company. Often, these companies are banks.

Scammers also send unsolicited e-mails highlighting premium rate competition scams, bogus sweepstakes and lotteries, or other ‘get rich quick’ schemes. They send them to con people into parting with their money and account details.

Triodos Bank will never contact you by e-mail asking you to enter your password or any other sensitive information by clicking on a link and visiting a website. Treat all unsolicited e-mails with caution and never click on links from such e-mails.

If you have doubts about an e-mail, or if you think you may have visited a fraudulent site or given out your details, please contact us on 0800 328 2181. You can also take a look at www.banksafeonline.org.uk which has details of the latest internet scams. Remember, if an offer appears to be too good to be true it usually is.

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