How do I cancel a standing order?

You can cancel a standing order through Internet Banking if you are a digipass user or the Triodos Mobile Banking App.

In Internet Banking, you’ll need to go to old Internet Banking via the green ‘Go to old Internet Banking’ button in the top menu bar. Then ‘Account Information’ and ‘Scheduled Payments’. Here you can edit the amount or cancel. If you use Mobile Secure Key you will need to cancel your standing order in the mobile app.

In the Triodos Mobile App, go to your account then the ‘Upcoming’ tab and select and delete the payment.

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