To make an international transfer to a Triodos sterling account you will need to supply the information below to the sending bank:
Beneficiary Account Name:
National Westminster Bank Plc
(Your Triodos account number and account name e.g. 12345678 A N Example)
Please ensure you provide all of the above details, especially the reference or the deposit may not reach your Triodos account.
The details above are only applicable for Triodos sterling accounts. If your Triodos account is not in sterling please contact us by emailing email@example.com or calling 0330 355 0355 and do not use the above details, as the payment will be rejected.
Only people who are resident in the UK can apply for our accounts. You need to make the opening deposit in sterling, and provide proof of your ID and address.
By completing an application for any of our accounts online you are automatically registered for Internet Banking and can manage your account online.
If your application was made by post then Internet Banking access is available for the following accounts:
- Triodos Saver
- Triodos Cash ISA
- Triodos Regular Saver
- Triodos Fixed Regular Saver
- Triodos Online Cash ISA (TOISA)
You can also access the Triodos Right Start Saver account online but you can't make payments from this account.
If you want to apply to manage your existing Triodos account online, download the application form below or call us on 0330 355 0355 and we'll send you one. Before completing an application form please ensure you have read our Terms and Conditions for personal savings accounts below.
If you have an online account, you can access your savings account 24-hours a day, seven-days a week. Simply log in and arrange to transfer money to your nominated account(s). Your transfer will then take place after your notice period (where applicable.)
We’ll write to you one month before your bond matures, asking you where you’d like your funds to go. If you have internet banking you will be able to make your choice online and can decide to either reinvest or transfer your matured funds to another account. If we don’t hear from you before your bond matures, we’ll open a Triodos Saver account on your behalf and write to let you know. There will always be opportunities for you to reinvest your money with Triodos, and we hope you choose to do so.
£20,000 per day for Personal current account payments
£100,000.00 per day for Personal savings account customers.
£100,000.00 per transaction for Business customers.
You can make payments from your postal account by sending us a completed Triodos Bank withdrawal request form or a letter with your payment instructions. Once the notice period for your account has passed, we can then transfer funds by:
• Electronic transfer to a specified account at another UK bank
• CHAPS to another bank account within the UK
• international electronic transfer to a bank account in another country.
We will automatically log all requests for withdrawal, for the required notice period on your account.
If you are eligible to receive interest without tax deducted you will need to complete an R85 form (or R105 form if you are not resident in the UK). You can download these forms from the HMRC website. Please return your completed form to us, using our Freepost address:
Freepost TRIODOS BANK
No, as the account is a savings account, and not a current account, it is not possible to have standing orders and direct debits with an Online Saver Plus.
If you think that you have had an account with Triodos in the past please gather as much information as possible relating to the account e.g. account number, type of account, date of the last transaction. If you have any statements of the account please have them to hand and call us, we can then investigate for you and advise you of the next steps. In some cases, we may request identification documents from you to release funds from the account.
Faster Payments authorised on any day (including weekends) should arrive in the beneficiary's account within two hours of being authorised. You should always allow until the next business day for a payment to arrive.
Faster Payment instructions received by post before 2.00pm on any business day will be received by the beneficiary the same day.
Yes, cheque books are not issued automatically as we understand that some customers do not require them. If you would like to order one please call our contact team on 0330 355 0355 to request one or send a secure message in internet banking.
The person with legal parental responsibility who opened the account. When the account holder turns 16 the child may apply to be the account operator.
We can pay it on the first of each month into an account you choose when you apply, or we pay it annually each January and at the end when the bond matures.
The ISA allowance is the maximum amount you can invest across all types of ISAs in any one tax year. You can put your whole allowance into a particular type of ISA or you can split it between the different types of ISAs: Cash, Stocks & Shares, Lifetime and Innovative Finance. The ISA allowance for the 2019/20 tax year is £20,000. For Junior Cash ISAs, the allowance is £4,368.
You can save any amount between £500 and £1,000,000.
You make the full opening deposit by electronic transfer from the account you nominate when applying, or from an existing Triodos UK account.
To top up a Triodos Cash ISA:
- Make a transfer from another account (either an account with another provider or another Triodos account that allows withdrawals)
- Transfer by cheque if the Triodos cash ISA you want to subscribe to accepts cheques - contact us if you are not sure on 0330 355 0355 or +44 (0)117 973 9339 if calling from abroad
The Triodos sort code is 16-58-10 and you can find your Triodos cash ISA account number on your statements. If you want to deposit a cheque, please post it along with a paying-in slip to:
Freepost TRIODOS BANK
Yes. You can transfer an existing cash ISA to your Triodos cash ISA. If you don't already have a Triodos cash ISA, you will need to apply for one before applying to transfer your existing cash ISA. Find out more about our ethical ISAs.
Yes, you can change your existing Triodos cash ISA to one of the following types of Triodos cash ISAs:
- Triodos Online Cash ISA
- Triodos Cash ISA
- Triodos Two Year Fixed Rate Cash ISA
- Triodos Three Year Fixed Rate Cash ISA
Changes to a different type of Triodos cash ISA are not permitted from Triodos Ethical Junior Cash ISAs or non-ISA savings accounts.
Once you've decided which cash ISA suits you best, you can change the type of your Triodos Cash ISA to one of our other cash ISAs by completing and posting us the form below.
Before downloading the form to change your account type, please make sure you have read the following;
- Summary Box for your chosen cash ISA
- Personal Banking Terms and Conditions
- Tariff of charges for Personal Customers
- Deposit Guarantee Scheme – Depositor Information Sheet
Once you have read the important information above please download, print and complete the form below, then post it to us at:
Freepost TRIODOS BANK
On receipt of a completed request, we will change the type of cash ISA you hold, the balance of your account and your account number will remain the same. All money held in the account will maintain its tax-free status and the change will not affect your subscription allowance. We will write to you to confirm when we have actioned your request.
Historically, smaller challenger banks such as Triodos had no option but to utilise one of the “big four” banks (RBS, Lloyds, HSBC and Barclays) for payment clearing services.
So it is not unusual to see banks of Triodos’ size (or indeed some far bigger organisations) still utilising the “big four” clearing banks.
However, there is currently a real drive by the government, via the Payments Systems Regulator, to promote competition in the banking sector and to encourage innovation in payment systems.
This has resulted in a wider choice of clearing options (including alternative providers and/or direct clearing) now available to challenger banks.
While changing our clearing arrangements would be a very large undertaking we will continue to review the options in the future, remaining conscious of maintaining a high quality of service for all our customers.
The term Savings describes accounts in which you deposit money and earn a set rate of interest, such as our Cash ISA or Saver accounts. Triodos Bank only lends deposited money to organisations that are making a positive environmental, social or cultural impact, and we publish details of every organisation we lend to on our website.
The term Investments refers to accounts in which you can buy assets such as shares in stock market listed companies. With all investments your capital is at risk and you may not get back the full amount you invested and investments should be considered for the long term i.e. 5 years or more. Payment of income or interest is variable and not guaranteed.
Like with our Savings accounts, all Investments made via Triodos Bank are used to support businesses that are making a positive environmental, social or cultural impact and we publish details of all the investments we make. For example, through the Triodos Socially Repsonsible Investment Funds you can invest in a diverse portfolio of stock market listed shares and we publish the entire portfolio of both funds on our website:
The deposit guarantee scheme guarantees up to € 100,000 per person. The scheme applies per person per licensed bank, regardless of the number of accounts that they hold providing the funds are held in an eligible account.
For eligible joint accounts held in the names of two persons, both account holders can claim compensation. A balance of € 200,000 held in a joint account is therefore covered. You are not covered for funds in both a sole account and a joint account if this exceeds €100,000 per person as a total held with Triodos Bank, unless you qualify for a temporary higher guarantee.
If you have sold your house and have a high balance in your account, there is a temporary increase allowed to the limit you are covered for, the maximum sum guaranteed is €500,000. This is an additional guarantee that applies for a period of three months after the money is deposited.
For a full outline of the scheme please see the Depositor Information Sheet below.
The deposit guarantee scheme will pay out any compensation in Euros. This will need to be converted to sterling by you. The amount you receive in sterling will depend on the currency exchange rate on the date you make the transaction