I’m worried about fees or charges on my personal account. What can I do? 

We look to support any customer who is concerned regarding fees and charges, and we know that life has been difficult for many of us in recent years. If your circumstances are causing you to worry or causing you financial stress, please contact us as we can discuss options to support you. This could include the following:

  • Seeking advice on budgeting and financial commitments via an independent organisation such as the Money Advice Trust or Citizens Advice, they can give free and impartial advice and tips.
  • Reviewing charges on your Triodos account.
  • Access to funds held in your Triodos savings accounts if appropriate.

Visit our help and support to see our tips for setting budgets and managing bills. 

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How to sell your impact investment shares

Change the type of cash ISA held with Triodos Bank

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