We apply a 0.4% annual service charge which is charged on a monthly basis. The annual service charge is expressed as an annual percentage and is calculated monthly based on the value of your holdings on the last business day of the month. On the first business day of the new month shares will be sold to cover the charge. By Business Day we mean any day on which banks are open for business in Luxembourg and the UK i.e. any day other than Saturdays, Sundays or other public holidays.

Please be aware that the sale of shares to cover the annual service charge is classified as a disposal for Capital Gains Tax purposes and may need to be declared to HMRC.
The annual service charge will be itemised on your quarterly statement, which provides a breakdown of all charges applied over the previous quarter along with any additional trades during the period.

The Ongoing Charges Figure (OCF, also known as the Total Expense Ratio or TER) is the ongoing costs of running the funds. The OCF includes the fund managers Annual Management Charge and other expenses of running the fund, such as the board of directors and audit fees. The Annual Management Charge is the charge taken by Triodos Investment Management to select investments based on their sustainable and financial performance.

The OCF is expressed as an annual percentage and is calculated and deducted from the fund daily. The charge is reflected in the value of the fund, you will not see this on your statement and do not need to pay for it separately.

Please visit the fund pages on our website for details of the current OCF being applied:

Triodos Global Equity Impact Fund

Triodos Pioneer Impact Fund

Triodos Sterling Bond Impact Fund

The term Savings describes accounts in which you deposit money and earn a set rate of interest, such as our Cash ISA or Saver accounts. Triodos Bank only lends deposited money to organisations that are making a positive environmental, social or cultural impact, and we publish details of every organisation we lend to on our website.

The term Investments refers to accounts in which you can buy assets such as shares in stock market listed companies. With all investments your capital is at risk and you may not get back the full amount you invested and investments should be considered for the long term i.e. 5 years or more. Payment of income or interest is variable and not guaranteed.

Like with our Savings accounts, all Investments made via Triodos Bank are used to support businesses that are making a positive environmental, social or cultural impact and we publish details of all the investments we make. For example, through the Triodos Impact Investment Funds you can invest in a diverse portfolio of stock market listed shares and bonds. We publish the entire portfolio of both funds on our website:

• Triodos Global Equities Fund
  
• Triodos Pioneer Impact Fund
  

We will publish a list of all bonds and gilts in the Triodos Sterling Bond Impact fund’s investment portfolio once launched.

Triodos Investment Management is a wholly-owned subsidiary of Triodos Bank, and have been active in the sustainable investment sector for over 25 years. Triodos Investment Management manage investments ranging from sustainable energy infrastructure to microfinance institutions, and individuals in the UK can invest in the Triodos Global Equities Impact Fund, Triodos Pioneer Impact Fund and Triodos Sterling Bond Impact fund.

By opening a Triodos Ethical Stocks and Shares ISA you can invest any of our impact investment funds:

• Triodos Global Equities Impact Fund
• Triodos Pioneer Impact Fund
• Triodos Sterling Bond Impact Fund

To sell your Triodos Impact Investment fund, you must complete a Redemption Form and send it to:

Freepost RTAB-JGZR-BUHK
Triodos Bank
T. Bailey Asset Management Ltd
64-66 St James’s Street
Nottingham
NG1 6FJ

Our freepost address is Royal Mail registered and simple to use - write it on your envelope exactly as shown above (no stamp required) and your letter will get to us free of charge by second class mail. Alternatively, for first class mail, you can post your form to us in the normal way, simply copy our above address without the first line.

The proceeds of the sale will be sent to your nominated bank account within 3 business days of the dealing date.

Please note that if you are not selling the whole of your holding, a minimum fund balance of £500 applies. If your instruction takes the fund below that minimum balance we will try to contact you to establish how you would like to proceed, however if we are unable to contact you we reserve the right to reject your instruction pending further clarity.

The Triodos Global Equities Impact and Pioneer Impact funds are quoted in sterling. When you purchase or sell, your sterling is converted into euros or back from euros into sterling. Your total return is therefore subject to the euro-sterling exchange rate.  Further currency risk arises as the funds may invest in euro, dollar and other currency denominated securities.

The Triodos Sterling Bond Impact Fund has a base currency of sterling and your total return is not subject to the euro-sterling exchange rate.

You can choose to have any income generated by your investment in Triodos Impact Investment Funds automatically reinvested for capital growth or paid out to your nominated bank account. Please note that income is variable and not guaranteed.

To have any income generated automatically reinvested you should purchase capitalisation units, where any income generated is retained within the fund and reinvested, increasing the value of the units.

To have any income generated paid out you should purchase distribution units,  where income generated by the underlying holdings is distributed as a payment to your nominated bank account.

You can switch part or all of your holding to between units at any time by completing a switching form below.

You can find the current portfolio of each of the funds by visiting:

• Triodos Pioneer Impact Fund
  
• Triodos Gloabl Equities Impact Fund
  

We will publish a list of all bonds and gilts in the Triodos Sterling Bond Impact fund’s investment portfolio once launched.

You can use your ISA allowance by 'wrapping' your existing impact investment funds in our Ethical Stocks & Shares ISA, this is also known as a Bed and ISA. Within the Ethical Stocks & Shares ISA you benefit from no further tax on income and no capital gains tax. The benefits of an ISA depend on your individual circumstances and tax rules may change in the future.

To wrap your existing holding in an ISA it must be sold and repurchased. We do not charge for the sale or repurchase, but you must adhere to the minimum investment amount of £1,000 and the minimum top up amount of £500 per fund.
Please note, when selling your holding outside of the ISA wrapper you will realise a capital gain or loss. Most people have a capital gains allowance of £12,300 (for the 2020/21 tax year), below which there is no charge on gains. If you happen to make a capital loss this can be used to offset future capital gains.

If you would like to wrap your holding in the Ethical Stocks & Shares ISA please complete our online application form if you don’t currently have an Ethical Stocks & Shares ISA, or download and print off the Ethical Stocks & Shares ISA Top Up form if you are an existing Ethical Stocks & Shares ISA customer.

With the money entrusted to the Triodos Impact Investment Funds comes the responsibility - and the power - to influence the way the companies in which we may invest do business. So, as a key element of our Impact Investment strategy, we pursue a policy of active engagement and dialogue, with the aim of raising awareness of sustainability, stimulating action and creating lasting change. We engage with companies during the selection process, through assessments, by monitoring companies after investment/selection (Triodos also engages and monitors the companies in the universe not only the ones that are in the portfolio) and as a shareholder through exercising voting rights and influencing other shareholders.

Impact investing means investing in stock market listed companies following strict criteria on environmental, social and governance issues, as well as investing directly in sustainable businesses. We currently have two impact investment funds available in the UK, both of which can be wrapped in a Triodos Ethical Stocks and Shares ISA.

We believe our impact investment funds are a powerful means of promoting our objectives and working for greater sustainability, while enabling us to offer customers a wider range of attractive investment options.

Supplementary Information Document (SID): This document provides practical information, such as how to make investments with Triodos Bank, how to set up a stocks and shares ISA, charges on the fund and the on-going management of your stock. It also contains additional regulatory information on things like changing your mind, complaints and tax implications.

Some products and services are considered by Triodos Bank to be so detrimental to a sustainable society that we choose not to invest in them. We therefore apply a zero-tolerance threshold to companies that derive any direct revenue from four specific areas:

1. Hazardous substances
2. Nuclear energy
3. Unconventional oil and gas
4. Weapons

There are other products and services where we employ a 5% threshold. In this category of products and activities we include animal testing, tobacco production*, factory farming, pesticides, fur, pornography and gambling. Companies involved in those activities can be accepted for sustainable investment if their revenues from these activities are less than 5% of total revenues and in most cases additional policy requirements are obligatory. Triodos Bank considers that five per cent or less of total revenues derived from involvement in these industries to be minor. In our experience, companies that derive more than five per cent of their revenues from these products and services have usually made a deliberate choice to be involved in them. Within this five per cent threshold we therefore distinguish between companies that make a deliberate choice to be involved, and those that are involved because it’s a secondary or indirect activity, making it very difficult to eliminate completely.  It’s important to note that this acceptance must be alongside clear policy and adherence to codes, for example on pornography, strict rules around children and underage exposure would be required.

*the threshold is 10% for revenue from tobacco sales.

The annual service charge is collected by Triodos Bank UK to cover costs of providing our investment services, including ongoing administration costs.

The annual service charge is expressed as an annual percentage and is calculated monthly based on the value of your holdings on the last business day of the month. On the first business day of the new month shares will be sold to cover the charge. By Business Day we mean any day on which banks are open for business in Luxembourg and the UK i.e. any day other than Saturdays, Sundays or other public holidays

Please be aware that the sale of shares to cover the annual service charge is classified as a disposal for Capital Gains Tax purposes and may need to be declared to HMRC.

The annual service charge will be itemised on your quarterly statement, which provides a breakdown of all charges applied over the previous quarter along with any additional trades during the period.

Key Investor Information Document (KIID): Each fund share class has its own KIID. Its aim is to help you decide whether a particular fund meets your needs. It comes in a standardised format and contains specific information about the fund, such as its investment objectives and policy, the risk and reward profile of the investment. The KIID should be read in conjunction with the SID. You can download all these documents from the investment product pages:

• Triodos Global Equities Impact Fund
  
• Triodos Pioneer Impact Fund
  
• Triodos Sterling Bond Impact Fund
  

Company engagement papers published on our website and our periodic newsletters will provide further information on how we continue to engage and influence companies that are invested in the Triodos Impact Funds on your behalf.