How do I know how much money to put into my Cash Account to cover my Annual Service Charge?

The Annual Service Charge is tiered, so customers who hold more than £250,000 in either their Triodos Impact Investment Account or Stocks and Shares ISA will pay a lower percentage on the investment balance over this amount.


Holdings in either a Triodos Impact Investment Account or Stocks and Shares ISA

  • The percentage charged per annum on any balance of holdings up to and including £250,000.00 is 0.40%
  • The percentage charged per annum on any balance of holdings £250,000.01 and over is 0.20%

The Annual Service Charge is calculated pro-rata quarterly based on the average value of your holding across the previous quarter. You can therefore look at your total holding and use this percentage to calculate the approximate charge. For example, if your average holding value for the quarter was £10,000, your Annual Service Charge will be £10 for that quarter.

If you don’t have sufficient cash in your Cash Account to cover your upcoming Annual Service Charge when we check your available balance on the first Calendar Day of a new quarter, we will arrange to sell some of your shares to cover the charge (there is no further charge to pay your Annual Service Charge in this way).

For more information see How do you decide which shares to sell from my holdings to cover my Annual Service Charge?

If you do not have enough money in your Cash Account to cover an upcoming Annual Service Charge, we will try to contact you beforehand by email or letter to let you know, so that you can pay into your Cash Account if you would like to.

Related FAQs

Related how-to guides

How to set up a regular monthly investment

How to transfer an existing ISA to a Triodos Stocks & Shares ISA

How to sell your impact investment shares

How to buy shares or top up your impact investment

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