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Personal Banking

FAQs

Will there be a charge to make a personal data rights request?

Usually there is no charge.

However, guidance from the Information Commissioner's Office says that we may charge a fee where a request "is manifestly unfounded or excessive, particularly if it is repetitive". 

We will consider each request we receive on a case-by-case basis, and if we consider that it does fall into one of the categories above, we will notify you of the potential charges before we continue.  

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